2019
DOI: 10.7441/joc.2019.01.09
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An Efficiency Assessment of Selected German Airports Using the DEA Model

Abstract: The operation of air transport is one of the most significant factors in promoting economic growth and competitiveness within any given region. The present paper deals with an assessment of the performance of Germany's 27 most important airports in terms of their technical efficiency. For this purpose, the authors employed the method of Data Envelopment Analysis. The first part of the paper focuses on a literature review on the use of the DEA method in assessing the performance of airports and air transport. F… Show more

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Cited by 19 publications
(13 citation statements)
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“…Conferring to the importance of LLC in developing demand (Augustyniak, 2014;Kalinowski, 2014). as well as its contribution to economic growth and market competitiveness (Stichhauerova and Pelloneova, 2019), airline managers and macro policy makers in any given region are encouraged to provide opportunities for the development of such services.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Conferring to the importance of LLC in developing demand (Augustyniak, 2014;Kalinowski, 2014). as well as its contribution to economic growth and market competitiveness (Stichhauerova and Pelloneova, 2019), airline managers and macro policy makers in any given region are encouraged to provide opportunities for the development of such services.…”
Section: Resultsmentioning
confidence: 99%
“…Air transport services are booming globally and the demand for air travel is dramatically increasing each year making air transport operation a significant pillar of economic growth and competitiveness (Stichhauerova and Pelloneova, 2019). To survive in this fragmented market place, therefore, airlines should acquire a competitive position.…”
Section: Introductionmentioning
confidence: 99%
“…By so doing, it gives another face to service delivery (Meuter, Bitner, Ostrom, & Brown, 2005). SSTs are used by major international airports to reduce labor costs and WTs as well as to facilitate the efficient delivery of services, while Stichhauerova and Pelloneova (2019) stated that the operation of the airline industry contributes immensely to economic growth. SST check-in systems incur minimal costs from the prospective customers to avoid long queues at the airport, which, in turn, creates value (Kelly, Lawlor, & Mulvey, 2017).…”
Section: Customer Loyaltymentioning
confidence: 99%
“…DEA is currently one of the most commonly used non-parametric methods to analyse the marginal efficiency (Stichhauerova & Pelloneova, 2019); therefore, the authors of the paper include it in their P&E model. As stated by Ruinan (2019), DEA does not assume technical inefficiency, where one of the effects of such neutrality is that no random error is taken into consideration when measuring efficiency.…”
Section: Introductionmentioning
confidence: 99%