2020
DOI: 10.4102/ac.v20i1.819
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An assessment of strategic decision-making processes among small and micro enterprises in South Africa

Abstract: Orientation: Supporting agencies and small and micro enterprises in South Africa could be endowed with an integrated model that outlines the characterisation and patterns of strategic decision-making in the small and micro service sector that will assist in understanding and improving decision-making to enhance business sustainability and competitiveness.Research purpose: To assess the strategic decision-making process in small and micro service enterprises in South Africa.Motivation for the study: This study … Show more

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Cited by 7 publications
(26 citation statements)
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“…The fact that the firms chose to follow an "adaptive" approach, which involved working with different stakeholders to achieve results, is consistent with work done by Gopaul and Rampersad (2020), which suggests that small firms do not follow a formal bureaucratic approach to strategy formulation. Rather, the B2B firms in our study adapted intuitively to environmental changes and modified their business model to exploit market opportunities.…”
Section: Internalization (I) Advantagessupporting
confidence: 52%
“…The fact that the firms chose to follow an "adaptive" approach, which involved working with different stakeholders to achieve results, is consistent with work done by Gopaul and Rampersad (2020), which suggests that small firms do not follow a formal bureaucratic approach to strategy formulation. Rather, the B2B firms in our study adapted intuitively to environmental changes and modified their business model to exploit market opportunities.…”
Section: Internalization (I) Advantagessupporting
confidence: 52%
“…Strategic decision-making related research is one of two broad research streams of strategic management, namely strategy process (Burgelman et al 2018;Hang & Wang 2012). However, research in this field, and strategy process research stream, is limited, because most SDM studies focus on large organisations (De Castro Krakauer & De Almeida 2016;Gopaul & Rampersad 2020;Musso & Francioni 2012). In South Africa, small businesses are classified into micro, very small, small and medium-sized entities (Nene 2017).…”
Section: Introductionmentioning
confidence: 99%
“…There has been a call for further research in this field, particularly in South Africa (Gopaul & Rampersad 2020;Sandada, Pooe & Dhurup 2014). Based on this gap in literature, this article aims to contribute to the deeper understanding of SDM in SMME literature by investigating the influencing factors of SDM in SMMEs and how they relate to each other.…”
Section: Introductionmentioning
confidence: 99%
“…Proper formulation, implementation, and alignment of these three types of strategies are necessary for success in any type of business enterprise (Fairlom & Card, 2009). There is some evidence of previous studies focusing on strategy implementation within the South African SME sector (Sandada et al, 2014;Gomera et al, 2018;Govuzela & Mafini, 2019;Gopaul & Rampersad, 2020).…”
Section: Organisational Strategymentioning
confidence: 99%