An Architecture for Provisioning IP Services in an Operations Support System

Abstract

Abstract:This paper discusses an architecture for a provisioning system that meets the challenges currently facing service providers in a service and subscriber-based OSS environment. The architecture makes a clear separation between a provisioning core, which is a general framework for provisioning services, and service definitions that model the provisioning view of a service. The architecture is distributed, scalable and extensible and is especially suited for scenarios where a large number of services is expected to be offered, deployed, and managed. The service definitions can be used by the other OSS components to correlate information to provide complete device-to-service-tosubscriber diagnostics for faults, performance degradations, and accounting. It is argued that this approach leads to natural, efficient and effective management solutions.

OSS and ERP Systems: Likeness, Difference and Reference

“…Management research: Dramatic changes occur in the telecommunication industry and much work needs to be done in performance management, investment management, knowledge management, etc. [18,19]. Consequently, changes need to be made in OSS while much remains to be done.…”