“…For example, Bitterman (1958) reports using a program of telephone evaluations to judge applicants' tolerance for waiting, and scheduling first appointments appropriately. Taboroff, Brown, Kormer, Reiser, Talmadge, Goates, and Stein (1956); Stone, Parloff, and Frank (1954);and Peck (1953) report doing Intake diagnosis in short-term groups. Taboroff found that diagnostic ratings derived from observations of behavior in groups were similar to those accomplished by psychiatric interviews and psychological tests.…”