An analysis of tourism policy development in modern China

The Taiwan government has imposed a daily visitation quota with strict regulations on Chinese visitor travel modes, length of stay, and visa authorizations since July 2008. This highly controlled scheme was an attempt to maintain service quality on top of security and political considerations. The purpose of this study is to provide in-depth analysis regarding the Chinese tourist satisfaction over time under different travel modes. The results indicated that package tour (PT) visitors generally gave higher satisfaction scores than free and independent travel (FIT) visitors. However, PT visitors demonstrated a decreased level of satisfaction on their tour arrangements of hotels, meals, itineraries. Addressing safety and environmental issues is the priority task in order to provide quality travel services.

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“…Zhang, Chong and Ap, 1999), policies on sustainability (e.g. Griffin and Stacey), stakeholder issues (e.g.…”

Section: Attributes Affecting Chinese Tourists' Satisfactionmentioning

confidence: 99%

Impact of Taiwan open policy on Chinese tourist satisfaction

Cang

Sun

2014

Current Issues in Tourism

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“…Zhang, Chong and Ap (1999) in their articulation of tourism policy development elaborate on the roles of government in the operation, regulation, attracting investments, promotion, coordination, and education for the tourism industry. Jia and Wu (2002) analogize that the history of tourism industry in China is the history of its government's development of tourism institutions.…”

Section: Institutions In Tourism and Destination Developmentmentioning

confidence: 99%

Destination development in China: towards an effective model of explanation

Zhang

Xiao

2013

Journal of Sustainable Tourism

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This article addresses the dynamics of the evolution of a nature-based destination in China. Based on longitudinal studies in Zhangjiajie in Hunan Province, it focuses on the roles of institutions in tourism development in China, demonstrating the centrality of institutions and governments in fostering destination development through policy orientations, attracting investments, and regulations in their capacity as producers, protectors, and promoters of desired processes of change. It describes a five-stage development process from Exploration, through Starting, and then via Fluctuation and Acceleration to the current stage of Transition leading towards a destination seeking better service quality. The study, by incorporating institutions as a driving force, develops a RICI model (Resource, Institution, Capital and Innovation) to account for destination development in China. The paper especially notes the role of inter-institution rivalries, and the impact of those rivalries on sustainable development. It is suggested that the proposed model could be empirically verified and tested in other cultural or regional destination development contexts.

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“…The China Travel Service (CTS) was then the only authorized travel agency to assist Chinese residents, mostly individuals, to visit their family members or relatives abroad (Wang & Sheldon, 1995). Following the introduction of the economic reform policy by Deng Xiao-ping in 1978 (also known as the open-door policy), tourism in China has developed rapidly and gradually become a significant economic activity (Zhang, Chong, & Ap, 1999). In 1984, in order to meet the needs of the rapidly increasing demand from tourists, decentralization of authority was granted to the local travel bureau to process visas, develop tour packages, determine prices, and independently finance their operations (Wei & Clarke, 2002).…”

Section: Government Rolementioning

confidence: 99%

“…Government involvement has greatly influenced tourism development (Zhang, Chong, & Ap, 1999). Wang and Sheldon (1995) also suggested that unpredictable political affairs would impact future outbound travel, including package tours.…”

Section: Government Role and Policy Influencementioning

confidence: 99%

Trends in Outbound Group Package Tours in China and Taiwan: A Marketing Mix Perspective

Chang¹,

Wang²,

Guo³

et al. 2007

Tourism Analysis

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In many Asian economies such as Taiwan, Japan, Hong Kong, Korea, and China, the group package tour (GPT) is one of the main modes of outbound travel. In order to explore the emerging trends, two major outbound travel markets-Taiwan and China-were selected for investigation. In total, 30 in-depth interviews with either General Managers or Presidents of well-known travel agencies were conducted in Taipei and Beijing. The GPTs have a similar pattern for both Taiwanese and Chinese but, interestingly, are at a different stage of development. This information should serve as a valuable reference to Taiwan and China, to destination countries that depend heavily on the Chinese market, and to management teams in relevant travel industries.

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An analysis of tourism policy development in modern China

Cited by 166 publications

References 11 publications

Impact of Taiwan open policy on Chinese tourist satisfaction

Impact of Taiwan open policy on Chinese tourist satisfaction

Destination development in China: towards an effective model of explanation

Trends in Outbound Group Package Tours in China and Taiwan: A Marketing Mix Perspective

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