An analysis of technology applications in the restaurant industry

Cavusoglu, Muhittin

doi:10.1108/jhtt-12-2017-0141

Cited by 45 publications

(36 citation statements)

References 85 publications

(153 reference statements)

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“…Furthermore, it was found that H2 was accepted whereby H2: There was a significant association between innovation and performance. The result was consistent with the previous findings (Koutroumanis, 2011;Cavusoglu, 2015;Firoid & Croitoru 2015) which showed technological innovations possessed significant effect on restaurant.…”

Section: Resultssupporting

confidence: 92%

Marketing Strategy, Technological Innovation and Inventory Management Towards Malaysia’s Food Industry Performance

Hawa¹,

Kamarudin²,

Suraini³

2019

The European Proceedings of Social and Behavioural Sciences

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Although the food industry is considered to be one of the sectors that contribute to the increase in country's economy, research has also found that a relative 26.16% of independent restaurants failed during the first year of operation due to several factors such as failure to implement innovation in the management. This paper aims to study the significant relationship between factors that influenced and affected the performance of restaurants in Malaysia. The attributes were classified as marketing strategy, technological innovation and inventory management in the business itself. Three regions were utilized as specific research samples, specifically Kuantan, Temerloh and Rompin, which is the eastern part of Malaysia. The research found that there is a correlation between marketing strategy, technological innovation and inventory management to restaurant performance. Branding, product marketing, price considerations and location, all form part of the customer proposition. The study ascertained that the role of the marketing channels not only focuses on the demand satisfaction by offering goods, but also need to stimulate demand through information, creating proximity and promotion by customer.

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Section: Resultssupporting

confidence: 92%

Marketing Strategy, Technological Innovation and Inventory Management Towards Malaysia’s Food Industry Performance

Hawa¹,

Kamarudin²,

Suraini³

2019

The European Proceedings of Social and Behavioural Sciences

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“…This suggests that it is urgent to shed light on the drivers of m-wallet adoption as the country looks to shift to a cashless society [ 11 ]. This is especially true in the restaurant industry, a sub-industry under the hospitality industry [ 12 ]. Given that the restaurant industry is essential for travellers [ 13 ] and affects the Malaysian economy significantly [ 14 ], this study focuses solely on the restaurant industry.…”

Section: Introductionmentioning

confidence: 99%

“…This would, ultimately, enhance their competitive advantage compared to those who are accepting cash as the only payment method. However, the low utilisation of m-wallet by Malaysian users in the restaurant industry, a sub-industry under the hospitality industry [ 12 ], must be taken note of [ 10 ]. As such, this study could provide insights and findings that could help the stakeholders in the hospitality industry to develop strategies in encouraging the use of m-wallet.…”

Section: Introductionmentioning

confidence: 99%

The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model

Lew

Tan

Loh

et al. 2020

Technology in Society

155

116

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Given that the mobile wallet has become a disruptive innovation, especially in the Malaysian hospitality industry, this study investigates the adoption of mobile wallet in the hospitality industry among consumers. Different from the extant literature, this study extends the newly proposed mobile technology acceptance model with self-efficacy theory, critical mass theory, and flow theory to explain the behavioural intention to adopt. A self-administered questionnaire was utilised to collect data from mobile wallet users who have used a mobile wallet while dining out in restaurants and cafes. Other than technology self-efficacy and perceived critical mass, mobile usefulness, mobile ease of use, mobile self-efficacy, and perceived enjoyment were discovered to have a positive and significant association with the behavioural intention to adopt mobile wallet in the hospitality industry. The findings also suggested there were interrelationships between the constructs employed. Overall, the extended model was able to explain 61% of the variance in behavioural intention to adopt mobile wallet.

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“…Although there are hundreds of valuable publications for both cases, we can mention only some of them here (e.g. Andaleeb and Conway, 2006, Ryu and Lee, 2017or Barlan-Espino, 2017 for the traditional applications and Pantelidis, 2009, Koutroumanis, 2011or Cavusoglu, 2019 for the latter), since they are beyond the scope of this abstract. For those who are interested in more comprehensive study, we can refer to Demicco et.al, 2015. As the dissemination and the power of technology increases every single day, encountering with the phenomena becomes inevitable.…”

Section: Part 5: Education and Trainingmentioning

confidence: 99%

The Graduate Student Research Conference in Business and Economics: Volume 2

Çobanoğlu¹,

Cavusoglu²,

Çorbacı³

2019

The Graduate Student Research Conference in Business and Economics

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Various standard boards such as FASB, IASB, AAOIFI, make adjustments to the conceptual framework of financial reporting on a regular basis to respond to various internal and external changes. The first conceptual framework for Financial Reporting in Indonesia, the Framework for Preparation and Presentation for Financial Statements (FPPFS), was adopted from the IASC in 1994 and in 2007 it was adapted to the Sharia Framework for Preparation and Presentation for Financial Statements (SFPPFS). FPPFS in 2016 was replaced with the IASB Conceptual Framework for Financial Reporting (CFFR). This paper aims to explain the views of Islamic accounting stakeholders in Indonesia about the need for revision of the SFPPFS after the severing relationship between SFPPFS and FPPFS together with the increasing complexity of Sharia entity operations, conceptual incoherence in SFPPFS, and conceptual incoherence between SFPPFS and Islamic financial accounting standards. This study uses a survey method to analyze various opinions of 113 Islamic accounting stakeholders in Indonesia related to the need of revision of Shariah Accounting Conceptual Framework (SACF). The results show that, in general, the stakeholders want a change in the SACF and agree that Maqasid Shariah as a common foundation for the formulation of a new Sharia conceptual framework. AbstractThe internet has significant importance for proving tourism related information, according to the World Tourism Organization, the internet is the key to identifying customer needs and want and establishing a relationship. Tourism entities can use the internet as a vessel to offer personalized and up-to-date information about their products and services. The internet has been a precious tool when it comes to all tourism related activities for both the consumer and the business. The future trends of consumer behavior, tourism, and the internet are corelated, and moving forward together. By looking at top four most popular tourism journals based on SCOPUS index, Journal of Travel Research, Tourism Management, and Annals of Tourism Research, and International Journal of Hospitality Management, we have identified the most common research topics that have grabbed empirical curiosity by researchers. Naturally, there have been an abundant amount of research around many aspects that concern consumer behavior in tourism, however, the bellow mentioned ones have proven to be most popular. Looking at published articles from 2000 to present, we have identified that the most research topics where the use of internet as a marketing tool, the impact of website on the consumer, and the powerful force of social media. This research analyzed published research in consumer behavior and the internet in tourism and provided topical recommendations for future academic research. New insights may be given for tourism managers into different uses of the internet in consumer behavior.Keywords: consumer behavior in tourism, future research in consumer behavior, internet and consumer behavior AbstractThe objective...

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An analysis of technology applications in the restaurant industry

Cited by 45 publications

References 85 publications

Marketing Strategy, Technological Innovation and Inventory Management Towards Malaysia’s Food Industry Performance

Marketing Strategy, Technological Innovation and Inventory Management Towards Malaysia’s Food Industry Performance

The disruptive mobile wallet in the hospitality industry: An extended mobile technology acceptance model

The Graduate Student Research Conference in Business and Economics: Volume 2

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