An Analysis of Interlibrary Loan and Commercial Document Supply Performance

Miller, Connie; Tegler, Patricia

doi:10.1086/602048

Cited by 15 publications

(4 citation statements)

References 2 publications

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“…One such obvious method is the development of document delivery services in a consortium of libraries or employing commercial document delivery services, on both of which there is an extensive literature. See, for example, Miller and Tegler (1988), Dickson and Boucher (1989), Simpson (1990), Getz ( 199 1 ), and many others. Document delivery has two costs associated with it: The dollar cost of, and the time delay in, effecting delivery.…”

Section: The Modelmentioning

confidence: 99%

Simulation model for journal subscription by libraries

Quandt

1996

J. Am. Soc. Inf. Sci.

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In the context of empirical work on the determinants of journal prices by several authors, the present article considers a simulation model of the evolution of library subscriptions when some costs increase for exogenous reasons. Journal costs are thought to consist of “first‐copy costs” and “additional copy costs”; when costs rise, subscription prices are increased by publishers and some libraries, being faced with fixed budgets, cancel some subscriptions. Publishers then find that the price charged is not correct and increase subscription prices again. This iterative process ultimately terminates in a new equilibrium that is characterized by significant erosion of total subscriptions. In one variant of the model, publishers may own more than one journal, and if they do, they realize economies of scope. The effect of various parameters on the final equilibrium is considered. The percentage of costs accounted for by first‐copy costs has no significant influence, but the profit made by publishers does: The higher the profit that publishers attempt to maintain, the lower is the erosion of subscriptions. A key element in the process is the algorithm employed by libraries to decide which journal subscriptions to cancel; when they cancel on the basis of the cost of the journal or the importance of the journal, many more journals go entirely out of business than when cancellation is essentially random. The final conclusion is that while the precise outcome depends on the parameters of the model, the erosion in subscriptions can be extremely severe. © 1996 John Wiley & Sons, Inc.

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Section: The Modelmentioning

confidence: 99%

Simulation model for journal subscription by libraries

Quandt

1996

J. Am. Soc. Inf. Sci.

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“…If not, what remedial action is proposed? Studies have suggested that fulfillment rates do not always live up to the original promise [17,18]. Libraries are vulnerable to user dissatisfaction and should be prepared to monitor closely vendor performance.…”

Section: Record Keepingmentioning

confidence: 99%

Interlibrary loan and document delivery: costs and fees

Martin¹

1996

The Bottom Line

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Presents a comparison between the two modes of information delivery and discusses the costs involved, along with their place in the library budget. Cost recovery has become a hot issue, but must be considered within the library's mission. Considers various responses and their consequences, including the results of using commercial services to meet library goals. Offers a methodology for determining the library's policy decisions. Legal and financial ramifications are included in this consideration. Recommends careful examination of goals and objectives in setting into place either procedure.

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“…A third study, conducted at the University of Illinois at Chicago by Miller and Tegler, reordered previously requested articles from various commercial suppliers available through Dialog's, DialOrder service. 3 The authors found that commercial suppliers charged more but did not necessarily provide faster service than ILL.…”

Section: Kathleen Kurosman Is Coordinator Of External Resources and Bmentioning

confidence: 99%