1994
DOI: 10.5860/crl_55_02_129
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Document Delivery: A Comparison of Commercial Document Suppliers and Interlibrary Loan Services

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Cited by 17 publications
(4 citation statements)
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“…Our experience indicates that use of both traditional interlibrary loan and document suppliers is a necessity in today’s interlibrary loan unit, although reliance on a single document supplier is not feasible at this time. Kurosman and Durniak[14] reported that traditional ILL was the more cost‐effective and quicker method of obtaining articles not owned by their library. Their research focused on requests from an undergraduate, liberal arts college.…”
Section: Resultsmentioning
confidence: 99%
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“…Our experience indicates that use of both traditional interlibrary loan and document suppliers is a necessity in today’s interlibrary loan unit, although reliance on a single document supplier is not feasible at this time. Kurosman and Durniak[14] reported that traditional ILL was the more cost‐effective and quicker method of obtaining articles not owned by their library. Their research focused on requests from an undergraduate, liberal arts college.…”
Section: Resultsmentioning
confidence: 99%
“…Turnaround time for traditional interlibrary loan requests ranged from four to 60 days with a median of 12 and a mean of 14.6 (Figure 7). Kurosman and Durniak[14] in their study of document suppliers in OCLC found that some suppliers took on average 22 days to fill a request. The SIUC interlibrary loan unit relies on its interlibrary loan reciprocal libraries to fill rush requests.…”
Section: Discussionmentioning
confidence: 99%
“…Many such firms have made a big pitch for their quicker response time, even though that does not always work out in practice [12,13]. Others have built their services on existing publications, e.g.…”
Section: Document Deliverymentioning
confidence: 99%
“…Although Penn State has an efficient, centralized ILL service (and one study has suggested that traditional ILL is just as effective and efficient a means of obtaining access to articles as CDD 9 ) the ILL staff recently have encountered increasing workloads without corresponding increases in personnel. In 1993, impending serials cancellations that would surely increase ILL workloads and perhaps decrease ILL speed and efficiency gave several of the other Penn State subject libraries good reason to test the feasibility of using CDD as a way to improve access to serial publications.…”
Section: Introductionmentioning
confidence: 99%