An Analysis of Determinants of the Adoption of Mobile Health (Mhealth)

Martins, Nayra Leandro Miguel; Duarte, Paulo; Pinho, José Carlos

doi:10.1590/s0034-759020210403x

Cited by 4 publications

(1 citation statement)

References 58 publications

(72 reference statements)

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Kewajaran harga dapat menentukan kualitas yang diamati individu ketika menggunakan telemedisin. Dengan demikian hipotesis yang diajukan adalah: H10: Nilai harga berpengaruh secara positif pada NPB Pengaruh Kebiasaan pada NPB Martins et al (2021) dalam penelitiannya tentang m-Health yang dilakukan terhadap orang Brasil, Portugis dan Belgia, menyatakan bahwa semakin tinggi kebiasaan maka kesadaran semakin kurang penting karena sudah terbiasa menggunakan teknologi. Kebiasaan dalam hal ini misalnya kebiasaan orang yang menggunakan aplikasi m-Health dan bahkan mungkin kecanduan menggunakannya.…”

Section: Pengaruh Nilai Harga Pada Npbunclassified

Anteseden Niat Penggunaan Berkelanjutan Dan Pengaruhnya Pada Niat Merekomendasikan Telemedisin Pasca-Pandemi Covid-19

Yuwono

Ellyawati

2022

modus

View full text Add to dashboard Cite

The dramatic development of information and communication technology triggered by the Covid-19 pandemic situation has prompted changes in the patient's behavior in using health services. The purpose of this study was to determine whether, after the pandemic ended, patients still wanted to continue using telemedicine for their treatment. This study attempts to integrate the theory of attitude, ECM, UTAUT2, social media brand communication, and consumer trust models to predict post-Covid-19 telemedicine continuance use intentions. The antecedent variables used in this study are satisfaction, confirmation, initial trust in doctors, social media content, and UTAUT2, which are represented by performance expectations, effort expectations, social influences, facilitating conditions, price values, and habits. An online survey design was employed to collect data. A structured questionnaire was distributed to telemedicine users using google forms. The sampling method used in this study is purposive sampling. A total of 224 respondents were collected, and data were processed with SmartPLS. The study found that effort and confirmation expectations positively affect performance expectations. Whereas confirmation and performance expectations positively affect satisfaction. Price values and habits positively affect continuance usage intention in using telemedicine after the Covid-19 pandemic. The results also found that the continuance usage intention affects the intention to recommend. Meanwhile, four of the six variables in the UTAUT2 model (performance expectations, effort expectations, social influence, facilitating conditions) were not shown to affect the continuance usage intention. Likewise, satisfaction, initial trust in doctors, and social media content did not affect the continuance usage intention. Keywords: UTAUT2; ECM; satisfaction; trust; social media content; continuance usage intention; intention to recommend. ABSTRAK Perkembangan teknologi informasi dan komunikasi yang dramatis yang dipicu oleh situasi pandemi Covid-19 telah mendorong perubahan perilaku pasien dalam menggunakan layanan kesehatan. Tujuan dari penelitian ini adalah untuk mengetahui apakah, setelah pandemi berakhir, pasien masih ingin terus menggunakan telemedicine untuk pengobatannya. Penelitian ini mencoba mengintegrasikan teori sikap, ECM, UTAUT2, komunikasi merek media sosial, dan model kepercayaan konsumen untuk memprediksi niat penggunaan telemedicine pasca Covid-19. Variabel anteseden yang digunakan dalam penelitian ini adalah kepuasan, konfirmasi, kepercayaan awal pada dokter, konten media sosial, dan UTAUT2, yang diwakili oleh ekspektasi kinerja, ekspektasi usaha, pengaruh sosial, kondisi memfasilitasi, nilai harga, dan kebiasaan. Desain survei online digunakan untuk mengumpulkan data. Kuesioner terstruktur dibagikan kepada pengguna telemedicine dengan menggunakan google form. Metode pengambilan sampel yang digunakan dalam penelitian ini adalah purposive sampling. Sebanyak 224 responden dikumpulkan, dan data diolah dengan menggunakan SmartPLS. Studi ini menemukan bahwa ekspektasi usaha dan konfirmasi secara positif memengaruhi ekspektasi kinerja. Sedangkan konfirmasi dan ekspektasi kinerja berpengaruh positif terhadap kepuasan. Nilai harga dan kebiasaan berpengaruh positif pada penggunaan telemedicine berkelanjutan pasca pandemi Covid-19. Hasil penelitian juga menemukan bahwa niat penggunaan berkelanjutan memengaruhi niat untuk merekomendasikan. Sementara itu, empat dari enam variabel dalam model UTAUT2 (ekspektasi kinerja, ekspektasi usaha, pengaruh sosial, kondisi fasilitasi) tidak terbukti memengaruhi niat penggunaan berkelanjutan. Demikian juga kepuasan, kepercayaan awal pada dokter, dan konten media sosial tidak memengaruhi niat penggunaan berkelanjutan. Kata kunci: UTAUT2; ECM; kepuasan; kepercayaan; konten media sosial; niat penggunaan berkelanjutan; niat merekomendasikan.

show abstract

Section: Pengaruh Nilai Harga Pada Npbunclassified

Anteseden Niat Penggunaan Berkelanjutan Dan Pengaruhnya Pada Niat Merekomendasikan Telemedisin Pasca-Pandemi Covid-19

Yuwono

Ellyawati

2022

modus

View full text Add to dashboard Cite

show abstract

A three-step SEM-Bayesian network approach for predicting the determinants of CloudIoT-based healthcare adoption

Altawaiha,

Atan,

Yaakob

et al. 2024

Int. j. inf. tecnol.

View full text Add to dashboard Cite

Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application

Pramudita,

Achmadi,

Nurhaida

2023

J Innov Entrep

View full text Add to dashboard Cite

Telemedicine has become increasingly important in healthcare, especially with the COVID-19 pandemic. Despite, Younger generations are more fluent in using technology, previous study shows that older generations (Gen-X) are more satisfied in using telemedicine compared to younger generations. This study aims to identify the factors influencing user satisfaction and behavioral intention toward Alodokter's telemedicine service application usage among Millennials and Gen-Z in Indonesia. A quantitative cross-sectional study was conducted using a purposive sampling technique. A total of 160 Millenials and Gen-Z respondents who had used the Alodokter telehealth application within the past year were chosen in this study. The data were collected by means of an online questionnaire that was distributed through widely used social media platforms. The questionnaire consisted of 30 questions that assessed variables, such as performance expectancy, effort expectancy, social influence, price value, customer satisfaction, and behavioral intention. Data were analyzed using Partial Least Square–Structural Equation Modeling (PLS–SEM) with SmartPLS software version 3.2.9. The findings reveal that customer satisfaction positively affects behavioral intention. Performance expectancy, effort expectancy, price value, and social influence positively impact customer satisfaction. Price value was shown to have the most positive influence on behavioral intention. This study provides insights into the factors influencing user satisfaction and behavioral intention toward telemedicine service application usage among younger generations in Indonesia. The results can be used to improve telemedicine services and enhance the experience of users, particularly Millennials and Gen-Z.

show abstract

An Analysis of Determinants of the Adoption of Mobile Health (Mhealth)

Cited by 4 publications

References 58 publications

Anteseden Niat Penggunaan Berkelanjutan Dan Pengaruhnya Pada Niat Merekomendasikan Telemedisin Pasca-Pandemi Covid-19

Anteseden Niat Penggunaan Berkelanjutan Dan Pengaruhnya Pada Niat Merekomendasikan Telemedisin Pasca-Pandemi Covid-19

A three-step SEM-Bayesian network approach for predicting the determinants of CloudIoT-based healthcare adoption

Determinants of behavioral intention toward telemedicine services among Indonesian Gen-Z and Millenials: a PLS–SEM study on Alodokter application

Contact Info

Product

Resources

About