An Ambiguous Concept: On the Meanings of Co-production for Health Care Users and User Organizations?

Co-production: what makes co-production work? Evidence from Pakistan

“…Since the attitude of the public sector and politicians towards involving communities and the third sector influences the extent to which coproduction occurs (Ewert and Evers, 2014;Roberts et al, 2013), we found that this change in attitude, acceptance of the added value that co-producers bring, was responsible for line agencies' efforts to make institutional changes in their own organisational structure to create mechanisms for involving local communities and third sector in service provision and for politicians to commit more resources to such initiatives.…”

“…On completion of the infrastructure, the roles of WASA, ASB and UU became ones of facilitators and monitors of the service provision, whereas the local community took over the role of WSS provider, in CDGL. This highlights the shift in the roles of users from beneficiaries of WSS to capable codeliverers of services (Ewert and Evers, 2014). In the case of CDGF, the local community was as financier of both internal & external components and community was actively engaged in the construction while on completion of the infrastructure WSS were mainly provided by WASA.…”

Coproduction of healthcare service

“…Increasing attention to the importance of self-care and self-management in healthcare services also contributes to our understanding of the dynamics of effective partnership for coproducing good outcomes 4142 Some have already expressed concern about the implications of the coproduction construct for healthcare service and pointed to the way in which poor health compromises one's ability to engage in true partnership, and to the complex ways in which payers and regulatory bodies shape and constrain coproductive interactions between health professionals and patients 4344…”

User co-production of public service delivery: Effects on trust

“…Through specific, expert knowledge professionals are more easily able to recognize the problems and needs of users. The role of service users is to then to trust the advice of experts, to accept hierarchy, and to comply with the directions given by the professionals (Ewert and Evers, 2014). Indeed, Vamstad ( : 1177 argues that as a consequence of the professionalization of the Swedish public sector, less room was left for volunteering amateurs, because the 'superior knowledge' of professionals would provide the highest service quality.…”