American Meets German-Cultural Shock in the Classroom

Troyanovich, John M.

doi:10.2307/3529856

Cited by 10 publications

(3 citation statements)

References 1 publication

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Mole (1997) adds that the English businesspersons quickly lose reserve when their basic assumptions about themselves are challenged or questioned. Troyanovich (1972) interpretation of business etiquette in Germany is based on the formal culture of Germany that defines behavioral expectations in great detail, providing its participants with the knowledge of what to do and when to do it. Similarly, Carte & Fox (2008) noted point out that German businesspersons respect authority and hierarchical differences.…”

Section: Expanded Literature Review: Trends and Current Issuesmentioning

confidence: 99%

“…Martin and Chaney (2011) explain that in Germany, you always use a title when addressing someone until you are told it is okay to use first names. Troyanovich (1972) notes that German businesspersons are very time-conscious and that their preoccupation with punctuality is reflected in the formalized way time is reported to the German public. In agreement, Mole (1999) explains that there is a strong sense that the relationship between the company and the employee is contractual, thus you are paid for so many hours and you work as hard as you can for that period of time.…”

Section: Expanded Literature Review: Trends and Current Issuesmentioning

confidence: 99%

See 1 more Smart Citation

Intercultural Communication Competence in Multinational Competitiveness: Literature Review and Synthesis

Okoro¹

2019

JBEP

View full text Add to dashboard Cite

The increasing scope of business organizations in the first decade of the twenty-first century is drawing much scholarly attention, and the trend has been described as a fact of life that defies the stretch of human imagination. The concept of global economy has expanded consumer awareness, defined new standards and rules of operations, and increased the need for national and corporate interdependence. Multinational organizations are exploring opportunities around the world, demonstrating sensitivity towards cultural differences in order to gain from the proliferation and growth of international enterprise. Recent studies indicate that while some corporations compete successfully in the global marketplace, others have failed to sustain their competitive advantage because of cultural imperialism or inadequate acculturation of their managers on international assignment. Corporate analysts argued that the key to global business success depends on effective cross-cultural etiquette and global workforce diversity management. Other significant studies emphasized that global managers should be trained in interpersonal relationship and group communication competence, and should be equipped with cross-cultural negotiation skills that can maintain global competitiveness. Increasingly, corporations recognize the value of preparing global managers, because business objectives of are not been achieved primarily because of deficiencies in cross-cultural etiquette. Against this background, this study provides a constructive evaluation and analysis of global etiquette and cross-cultural communication for managers in international assignments. The study then proposes a strategic role for organizations to achieve adequate return on investments and to succeed in international competitiveness through cultural awareness, sensitivity, and reciprocity.

show abstract

Section: Expanded Literature Review: Trends and Current Issuesmentioning

confidence: 99%

Section: Expanded Literature Review: Trends and Current Issuesmentioning

confidence: 99%

Intercultural Communication Competence in Multinational Competitiveness: Literature Review and Synthesis

Okoro¹

2019

JBEP

View full text Add to dashboard Cite

show abstract

“…Martin and Chaney (2006) explain that in Germany, you always use a title when addressing someone until you are told it is okay to use first names. Troyanovich (1972) notes that German businesspersons are very time-conscious and that their preoccupation with punctuality is reflected in the formalized way time is reported to the German public. In agreement, Mole (1999) explains that there is a strong sense that the relationship between the company and the employee is contractual, thus you are paid for so many hours and you work as hard as you can for that period of time.…”

Section: German Business Etiquettementioning

confidence: 99%

Intercultural Communication In Global Business: An Analysis Of Benefits And Challenges

Washington

Okoro

Thomas

2012

IBER

View full text Add to dashboard Cite

The twenty-first century business environment is expanding and increasingly attracting the interest of countries from developed and developing nations of the world. As countries of the world become increasingly interdependent and interconnected because of global market and diverse consumer needs, it is critically important that participating countries and their organizations understand and appreciate one anothers cultural differences in order to ensure growth and sustainability in international business. Recent studies have traced the failure of some international business ventures to three significant factors: lack of intercultural skills and competence, inability to communicate effectively at a global level, and failure to practice acceptable etiquette in business negotiations. Therefore, businesses from different countries need to appreciate the importance of understanding the cultures and values of their counterparts as well as develop intercultural communication sensitivity and decorum. This paper then is an attempt toward analyzing the significance and role of intercultural communication and etiquette in international business. Recommendations for appropriate practices and acceptable conducts among nations are provided.

show abstract

In Pursuit of Cultural Competence in the German Language Classroom: Recommendations of the AATG Task Force on the Teaching of Culture

Schulz

Lalande

Dykstra-Pruim

et al. 2008

Die Unterrichtspraxis/Teaching German

View full text Add to dashboard Cite

American Meets German-Cultural Shock in the Classroom

Cited by 10 publications

References 1 publication

Intercultural Communication Competence in Multinational Competitiveness: Literature Review and Synthesis

Intercultural Communication Competence in Multinational Competitiveness: Literature Review and Synthesis

Intercultural Communication In Global Business: An Analysis Of Benefits And Challenges

In Pursuit of Cultural Competence in the German Language Classroom: Recommendations of the AATG Task Force on the Teaching of Culture

Contact Info

Product

Resources

About