Alternatif Penyelesaian Sengketa Dalam Transaksi E-Commerce Sebagai Bentuk Perlindungan Hukum Terhadap Konsumen

Wikata, Ngurah Bagus Darma Jaya; Layang, I Wayan Bela Siki

doi:10.24843/km.2019.v07.i02.p04

Cited by 3 publications

(2 citation statements)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The concept of legal protection for consumers is divided into 2 (two), namely preventive and repressive legal protection. Efforts to protect preventive and repressive laws are ways that can be used in solving electronic transaction problems (Kirana, Westra, & Indrawati, 2019).…”

Section: Discussionmentioning

confidence: 99%

Consumer Legal Protection Against Default in Buying and Selling E-Commerce

2023

View full text Add to dashboard Cite

Introduction: E-commerce is a modern business activity that has two properties: not meeting the parties directly (nonfice) and without the need for a genuine signature by the non-signing parties. Methodology: Type of research using normative juridical research. This study used two approaches: a state approach and a conceptual approach. The primary and secondary data are sourced by qualitative methods of data analysis and the presentation of descriptive data analysis. Results and Discussions: Act No. 19 of 2016 on ITE explains that E-commerce transactions are included in responsible transactions. The legal form of protection is listed in Article 28 (1). The settlement of E-commerce transactions in dispute is carried out using peaceful means. If the line is ineffective, the consumer may sue the owner in accordance with the contents of Article 45 of the Constitution. Conclusion: Consumer law protection has two concepts: preventive and repressive legal protection. Efforts can be completed through litigation or processing of adaptation, negotiation, mediation, conciliation and arbitration)

show abstract

Section: Discussionmentioning

confidence: 99%

Consumer Legal Protection Against Default in Buying and Selling E-Commerce

2023

View full text Add to dashboard Cite

show abstract

“…Dropship business actors have the responsibility if the goods received by the buyer are damaged not as promised, and the dropshipper has the right to replace or refund the consumer's money. Dropship business actors have responsibility if the goods received by the buyer are damaged, not as promised, and the dropshipper reserves the right to replace or refund the consumer's money (Salami & Bintoro, 2013;Wikata & Layang, 2019).…”

Section: Dropshipper Responsibilities If the Goods Are Damaged In An ...mentioning

confidence: 99%

Dropshipper responsibility in case of damaged goods in e-commerce transactions

Astutik,

Sunarjo,

Ngurah Adnyana

et al. 2023

JPUM

View full text Add to dashboard Cite

Dropshipping is a buying and selling system where the drop shipper sells products that he doesn't own. Dropshipping is basically buying and selling that is carried out between sellers and buyers using internet media. The dropshipper only has photo samples of the supplier's goods, usually in the form of photos, which are then marketed to consumers at a price determined by the dropshipper, if sold, the dropshipper buys goods from the supplier by asking the supplier for help sending the goods to consumers on behalf of the dropshipper shop. Thus, in carrying out dropshipping buying and selling transactions, it involves parties, namely suppliers and dropshippers. E-commerce has recently been favored by producers both large and small as well as retail sellers in general. This is because promotion through online media is easier to reach consumers in terms of introducing or selling their products. E-commerce makes it easier for consumers and producers to make transactions. A dropshipper is a party that advertises goods, sells goods without owning the goods through his online shop, which then organizes so that the ordered goods are sent directly from the supplier to the consumer. Suppliers or also known as vendors are the owners of goods whose role in dropshipping is to send goods directly to buyers.

show abstract