Alignment 2.0: Strategic use of new internet technologies in government

Meijer, Albert; Thaens, Marcel

doi:10.1016/j.giq.2009.12.001

Cited by 85 publications

(41 citation statements)

References 10 publications

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“…The integration of online collaboration tools and interactive maps into government websites can enable governments to become more inclusive and responsive to individual citizens throughout the policy life cycle resulting in improved policy outcomes [33].…”

Section: 1mentioning

confidence: 99%

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Opportunities and Challenges of Using Web 2.0 Technologies in Government

Sivarajah

Weerakkody

Irani

2016

Lecture Notes in Computer Science

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Abstract. Public administration has endured signification transformation over the last decade enabled largely through Information and Communication Technology. In recent times, second generation web technologies (Web 2.0) such as social media and networking sites are increasingly being used by governments for its digital activities ranging from public relations to knowledge management. However, as Web 2.0 technologies are more interactive than the traditional models of information provision or creation of digital services, these technologies have brought about a new set of opportunities and challenges to those government authorities. This study draws on the extant literature to examine the opportunities that Web 2.0 technologies offer to public authorities and the challenges they may need to overcome when integrating these technologies into their work practices.

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Section: 1mentioning

confidence: 99%

“…Despite the potential opportunities of Web 2.0 not all government agencies have explored the possibilities of these technologies [32,19]. Most public services organisations find it difficult to overcome the perception that some Web 2.0 technologies such as social networking sites (e.g.…”

Section: Challenges Of Web 20 Technologies For Government Organisationsmentioning

confidence: 99%

Opportunities and Challenges of Using Web 2.0 Technologies in Government

Sivarajah

Weerakkody

Irani

2016

Lecture Notes in Computer Science

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“…Ejemplos de este tipo de factores son la comprensión de los objetivos de la organización, la amplitud de los cambios planeados, una visión de gestión del proceso, el tamaño del mismo y la diversidad de los usuarios implicados, siendo estos dos últimos de vital importancia (Angelopoulos, Kitsios, Kofakis y Papadopoulos, 2010; Baqir e Iyer, 2010; Rorissa et al 2010;Yang y Maxwell, 2011). Algunos autores sostienen que uno de los principales inconvenientes es la falta de alineación entre los objetivos del proyecto de implantación de la e-Administración y los objetivos generales de la organización (Meijer y Thaens 2010;Valdés et al, 2011), o incluso la existencia de objetivos contradictorios dentro de la organización (LunaReyes et al 2010). También se señalan como factores determinantes el manejo de las relaciones políticas que se establecen cuando varias Administraciones Públicas conjugan sus esfuerzos para la realización de este tipo de proyectos, o los intereses individuales que llevan a comportamientos desembocan en resistencia al cambio o conflictos internos (Gaudino y Moro, 2010)…”

Section: Factores De éXito En La Implementación De La E-administracióunclassified

Factores de éxito en la implementación de la E-administración en la educación: el caso de los portales del empleado

Feijoo

Ordaz

López

2015

GAPP

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“…Technological advancements, such as social media tools, have important implications on public strategies for civic engagement (Meijer & Thaens, 2010). Furthermore, it is recommended that citizens are encouraged to undertake public policy initiatives in a bottom-up manner (Dutton & Eynon, 2009).…”

Section: Business Models For Public Sector Organizationsmentioning

confidence: 99%

A business model perspective for ICTs in public engagement

Panagiotopoulos

Al-Debei

Fitzgerald

et al. 2012

Government Information Quarterly

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Public institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs).Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding, and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework for analysis and evaluation. The underlying principle behind this approach is that it is not technology per se 2 which determines success, but rather the way in which the business model of the technological artifact is configured and employed to achieve the strategic goals. The business model perspective is empirically demonstrated with the case of an online petitioning system implemented by a UK local authority. The case illustrates the importance of considering ICTs in public engagement from a holistic view to make them more manageable and assessable.

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Alignment 2.0: Strategic use of new internet technologies in government

Cited by 85 publications

References 10 publications

Opportunities and Challenges of Using Web 2.0 Technologies in Government

Opportunities and Challenges of Using Web 2.0 Technologies in Government

Factores de éxito en la implementación de la E-administración en la educación: el caso de los portales del empleado

A business model perspective for ICTs in public engagement

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