“…This research focuses on HR practices as perceived by employees and HR managers in free welfare associations (FWAs) in Germany, the main provider of social and health care services (Zimmer et al, 2004). increased quality in services with concomitant reduction in costs (Buestrich, Finke-Oltmann, & Wohlfahrt, 2008) and found themselves exposed to marketplace risks hitherto not encountered (Marcus, 2008).…”