2012
DOI: 10.1016/j.jairtraman.2012.06.004
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Airport classification criteria based on passenger characteristics and terminal size

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Cited by 46 publications
(33 citation statements)
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“…Thus the understanding of what passengers expect is the most vital step in delivering and defining the high-quality service. Service quality evaluation by customers is one of the best approaches to determine their perception and expectations (Adikariwattage, De Barros, Wirasinghe, & Ruwanpura, 2012). Fulfilled or even surpassed expectations of passengers lead to their satisfaction with airport's provided services.…”
Section: Passengers' Satisfaction As An Advantage Formentioning
confidence: 99%
“…Thus the understanding of what passengers expect is the most vital step in delivering and defining the high-quality service. Service quality evaluation by customers is one of the best approaches to determine their perception and expectations (Adikariwattage, De Barros, Wirasinghe, & Ruwanpura, 2012). Fulfilled or even surpassed expectations of passengers lead to their satisfaction with airport's provided services.…”
Section: Passengers' Satisfaction As An Advantage Formentioning
confidence: 99%
“…Hence, there is a potential to optimise the social benefits from AIP investments by changing the NPIAS airport classification to explicitly acknowledge the importance of hub connectivity along with the airport's potential for traffic generation. 1 Previous papers have already addressed the limitations of the FAA's uni-dimensional method along the same lines (Rodríguez-Déniz et al, 2013), and proposed alternative approaches that take into account airport size, traffic generation and connectivity (Adikariwattage et al, 2012). However, these studies are biased by the lack of detailed data on international markets, which is not provided by the widely-used DOT traffic databases.…”
Section: Take Down Policymentioning
confidence: 99%
“…Airport connectivity/centrality studies as detailed and only origin and destination statistics are provided. Measuring international connectivity for individual airports is therefore not possible.Using the DOT datasets,Adikariwattage et al (2012)classified US airports using four variables: boarding gates, domestic origin-destination passengers, domestic transfers and…”
mentioning
confidence: 99%
“…On the other hand, there are numerous applications of clustering techniques in the air transportation sector: Adikariwattage et al (2012) have examined major airports in the USA and identified, using traditional clustering techniques, homogeneous groups of airports using as classification variables the number of gates and annual international and domestic and transit passenger traffic. Malighetti et al (2009) classified the 467 European airports examined into 8 strategic groups on the basis of the specific characteristics of each airport and the role covered within the network.…”
Section: State Of the Artmentioning
confidence: 99%