2020
DOI: 10.3390/su12156136
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Airbnb Is Customers’ Choice: Empirical Findings from a Survey

Abstract: The main objective of this paper is to identify the incentives (strengths) that attract tourists to use the Airbnb platform. Moreover, Airbnb tourists’ expectations are compared to the services provided by hotels in order to assess their possible weaknesses. Via a quantitative survey that includes the exploration of the knowledge and use of this platform, a comparative analysis of the levels of agreement, along with a disagreement with the various incentives, are identified in order to highlight how important … Show more

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Cited by 6 publications
(10 citation statements)
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References 36 publications
(49 reference statements)
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“…A property with 100% completeness of the information is more likely to be preferred by guests than 50% completeness. 68 To ensure high-quality data for analysis, the missing values in the research samples are deleted. In order to ensure the completeness of data, 3298 missing samples whose price is 0, the total number of listings owned by the host is 0 and the host content is empty are directly excluded.(3) Clean the data.…”
Section: Methodsmentioning
confidence: 99%
“…A property with 100% completeness of the information is more likely to be preferred by guests than 50% completeness. 68 To ensure high-quality data for analysis, the missing values in the research samples are deleted. In order to ensure the completeness of data, 3298 missing samples whose price is 0, the total number of listings owned by the host is 0 and the host content is empty are directly excluded.(3) Clean the data.…”
Section: Methodsmentioning
confidence: 99%
“…Indeed, international tourism, hit by an "unprecedented shock, challenges and an existential threat to the tourism sector" (UNWTO, 2020) due to the COVID-19 pandemic, has recorded a huge fall in 2020: international tourist arrivals (overnight visitors) decreased by 74% compared to 2019 leading to a fall in international tourism to levels similar to those registered 30 years ago (UNWTO, 2021), and relatively optimistic views do not see a return to the figures for 2018-2019 earlier than 2025. According to a survey conducted on 2020 (Agapitou et. al., 2020), most of the tourists choose Airbnb because of its "value for money".…”
Section: The Home-sharing Perspective In Tourismmentioning
confidence: 99%
“…The question is whether in a collaborative economy, tourists are really offered authentic and memorable experiences to a greater extent than in a traditional economy. For example, in a study conducted by Agapitou et al in 2020, over 85% of the respondents believe that "experiencing local culture" is a feature that can be found in Airbnb accommodations (Agapitou, C., et. al., 2020).…”
Section: Introductionmentioning
confidence: 99%
“…Airbnb offers travelers' needs by giving accommodation with low prices and the local experience of local people (Guttentag, 2019;Guttentag, 2015;Liang, Choi, & Joppe, 2017). Airbnb has more advantages for guests as they are cost saving, offer household amenities, offer authentic local experience (Agapitou, Liana, Folinas, & Konstantoglou, 2020).…”
Section: Overview Of Airbnbmentioning
confidence: 99%