Air transport innovations: a perspective article

Lohmann, Gui; Pereira, Bruno Alencar

doi:10.1108/tr-07-2019-0294

Cited by 11 publications

(6 citation statements)

References 33 publications

(48 reference statements)

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“…In the early days, the development of transportation was mainly aimed at improving operation speed and efficiency. With the maturity of technology and changes in demand, the next goal in transportation became its safety [35,36]. Rapid transit not only expands the tourist market [37], speeds up the economic development of the destination [38], and improves tourism efficiency [39], but also leads to changes in the spatial structure of tourism flow [40].…”

Section: Literature Review 21 Research Progressmentioning

confidence: 99%

Study on Tourism Flow Network Patterns on May Day Holiday

Wang

Liu

2021

Sustainability

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The development of tourism is based on tourism flow and studying a tourism flow network can help to elucidate its mechanism of operation. Transportation network is the path to realize the spatial displacement of tourism flow. This study used “Tencent migration” big data to explore the spatial distribution characteristics and rules of tourism flow in China, providing suggestions for the development of tourism. The results demonstrate that the 361 cities studied can be divided into three types: destination-oriented, tourist-origin-oriented, and destination-oriented and tourist-origin-oriented. There are significant differences in the quantity of flow, the area of concentration, and the factors affecting the flow in the three types of cities. The larger the flow of tourism between cities, the higher the network level, and the wider the network range. The high-level nodes are closely related, while the peripheral nodes are more widely distributed, with weak attractiveness and inconvenient traffic, forming a “core-edge” structure. Different network patterns are established for different modes of transportation. The degree of response of different types of transportation to distance is the main factor influencing the network patterns of diverse paths. These findings have practical implications for the choice of appropriate travel destinations and transportation modes for tourists.

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Section: Literature Review 21 Research Progressmentioning

confidence: 99%

Study on Tourism Flow Network Patterns on May Day Holiday

Wang

Liu

2021

Sustainability

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“…When potentiating innovative change, the key customer concern has to be put at the core of the modified and improved value proposition (Teeroovengadum et al , 2021). Following the 9/11 attacks the major preoccupation worldwide as security, many air-transport innovations focused on security technologies for screening, monitoring and detecting threats (Lohmann and Pereira, 2020). Because exogenous shocks and disasters affect people’s travel behaviors (Abraham et al , 2020; Godovykh et al , 2021), the safety and health risks of air traveling should be addressed in the context of coronavirus.…”

Section: Discussionmentioning

confidence: 99%

“…Garrow and Lurkin (2021) show that airline executives call for flexible and speedier decision-making that views the crisis as a change catalyst. Gössling (2020) argues for a long-term reduction in aviation overcapacity, while Lohmann and Pereira (2020) emphasize air-transport innovations leveraging big data and smart technologies (Buhalis, 2020). As at the time of this writing the coronavirus was still ravaging the world, the empirical evidence on this context was scarce.…”

Section: Air-travel and Tourism Crisis Researchmentioning

confidence: 99%

“…Future studies could evaluate the extent to which contactless, digital check-ins can help fuel the post-coronavirus growth of other hospitality entities such as hotels and tourist accommodation providers. Of interest is the utilization of artificial intelligence, robotics and other advanced technologies (Buhalis, 2004) to provide contactless service and the examination of air-travel industry changes to achieve sustainable post-crisis recovery (Lohmann and Pereira, 2020).…”

Section: Limitations and Future Researchmentioning

confidence: 99%

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Air-travel services industry in the post-COVID-19: the GPS (Guard-Potentiate-Shape) model for crisis navigation

Bodolica

Spraggon

Khaddage-Soboh

2021

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Purpose Extant crisis response literature focuses on the survival and adaptation efforts of organizations, leaving the opportunity of deploying more proactive market-shaping strategies unexplored. This paper aims to examine the early strategic responses deployed by air-travel services players for navigating through the COVID-19 pandemic. Design/methodology/approach Drawing on a qualitative case study and grounded theory methods, this research analyzes how DUBZ – a purposefully selected company operating in the air-travel services sector in the emirate of Dubai (UAE) – responded to the coronavirus disruption. Findings Using this unique case as a basis for grounded theorizing, a framework was developed for understanding how air-travel service providers can effectively navigate through the crisis – the guard-potentiate-shape model. The advanced model suggests that in times of disruption, industry players should adopt several strategies to: guard against failure; potentiate innovative change; and shape the future design of air-travel services. An outcome of forward-looking shaping strategies that may define the new post-pandemic normal in the air-travel services sector constitutes the idea of “scattered/diffused airports” with a modified design of airport services architecture. Originality/value The insights from the grounded theoretical framework contribute to both the empirical research on crisis management and the nascent literature on market-shaping strategies. Air-travel services organizations may learn how to increase their resilience and build new industry normalcy in the post-disruption period.

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“…Quality of medical tourism-related health-care services, the built environment of the infrastructure for vulnerable population (Chrysikou, 2018) and holistic destination management incorporating smart technologies in with centuries old cultural heritage sites is important (Fyall and Garrod, 2019) for sustainable MTm development to improve the health and quality of life of locals and foreigners. Further, the airline and airports should provide innovative and positive experience to personalise passenger needs (Lohmann and Pereira, 2019) with increasing long-haul air-travel by patients for complex surgeries. Hence, all supply-side stakeholders in competitive MTm destinations of developed and developing countries, such as ministry of health and tourism, private hospitals, medical-travel facilitators, pharmacy, allied-healthcare services medicalhotels and transport sector must aim to work in partnership for sustainable development of global trade in health-care for providing positive-value-in-medical-travel.…”

Section: Discussion and Policy Implicationsmentioning

confidence: 99%

Health-care providers perspective on value in medical travel to India

Medhekar

Wong²,

Hall

2020

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Purpose The purpose of this paper is to explore the supply-side factors that determines the quality of global healthcare services from medical tourism healthcare providers’ (MTHP) perspective, which provide value-in-medical-travel to foreign patients/medical tourists, who travel to India for medical treatment/surgery. Design/methodology/approach The thematic content analysis of in-depth interviews with 15 senior MTHP, from 15 private hospitals in India was undertaken, to generate the themes, and identify the supply-side factors necessary for sustainable medical tourism management. Findings The findings conclude that MTHP ranked in ascending order, less waiting-time for surgery, healthcare quality and accreditation, staff/surgeon’s expertise, healthcare information, hospital facilities and services, patient-safety, travel-risk, surgical costs and holiday opportunity as essential factors for providing sustainable quality and value-in-medical-travel to patients. Research limitations/implications Many private hospital spokespersons declined to be interviewed due to confidentiality and privacy policy Practical implications The findings are generalised in case of global private hospitals treating foreign patients. Policy implications suggest that private hospitals in developing countries need to focus on providing value-in-medical-travel, such as accreditation quality of healthcare, no waiting-time, patient-safety, qualified and experienced medical and non-medical staff, hospital facilities and post-surgery care with positive healthcare outcomes. Social implications Medical-tour facilitators, hotels and tourism sites need to collaborate with agencies to provide inclusive built environment, first-aid and wheelchair access, to medical tourists, having financial and legal implications for business. Originality/value There is little qualitative empirical research on the views of MTHP, regarding management of essential supply-side factors that provide value-in-medical-travel to attract medical tourists to India.

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Air transport innovations: a perspective article

Cited by 11 publications

References 33 publications

Study on Tourism Flow Network Patterns on May Day Holiday

Study on Tourism Flow Network Patterns on May Day Holiday

Air-travel services industry in the post-COVID-19: the GPS (Guard-Potentiate-Shape) model for crisis navigation

Health-care providers perspective on value in medical travel to India

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