Agora2.0

Schiavo, Gianluca; Milano, Marco; Saldivar, Jorge; Nasir, Tooba; Zancanaro, Massimo; Convertino, Gregorio

doi:10.1145/2482991.2483005

Cited by 27 publications

(2 citation statements)

References 21 publications

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“…In its subtle forms, the view inspires people to design technologies to solve societal problems such as sustainability (Hanks, Odom, Roedl, & Blevis, 2008) and war (Hourcade & Bullock-Rest, 2011). In civic computing, the view manifests in research on the promotion of civic participation, such as designing interactive public displays to encourage civic discussions (Schiavo et al, 2013;Valkanova et al, 2014).…”

Section: Rejecting the Means/end Dichotomymentioning

confidence: 99%

Rethinking civic computing in China

Kou

Nardi

2016

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Civic computing research is concerned with the relationship of digital technologies to civic participation. We discuss Foucault’s work on the care of the self which considers how a person seeks a certain mode of being such as happiness, perfection, or wisdom. We describe our qualitative study of Chinese mainland citizens who used technologies to understand and participate in political events, in particular the Hong Kong Umbrella Movement. We examine how care of the self offers an alternative, critical perspective for rethinking civic participation and civic computing.

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Section: Rejecting the Means/end Dichotomymentioning

confidence: 99%

Rethinking civic computing in China

Kou

Nardi

2016

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“…As such, public polling displays (PPDs) have been used to offer citizens interactive questionnaires in public space to gather feedback on locally relevant topics [53,59], which can be framed by visualizing dynamic information that is relevant for that questionnaire [5,12]. Empirical evidence shows that citizens seem to respond in truthful ways [15,61], even when taking into account eventual faulty entries that are created by situational circumstances such as playing children [23].…”

Section: Introductionmentioning

confidence: 99%

The Stakeholder Perspective on Using Public Polling Displays for Civic Engagement

Coenen

Biedermann

Claes

et al. 2021

C&T '21: Proceedings of the 10th International Conference on Communities &Amp; Technologies - Wicked Problems in the Age Of

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Fig. 1. The four investigated deployments of the same public polling system in different real-world cases. MobiHubs (MH) asked passers-by about their mobility habits and interests. Housing through Numbers (HN) polled local opinions about housing statistics. Habit(at) Breaker (HB) gathered insight into housing preferences. Ring Parks (RP) polled visitors towards the redesign of city parks.Public polling displays, i.e. interactive interfaces that offer questionnaires in public space, are promised to engage citizens in a dialog with civic stakeholders around local concerns. Although past studies already revealed the core factors that impact their usability, little is known about whether these civic stakeholders actually consider the deployment of public polling displays to be valuable. We therefore interviewed 12 stakeholders who engaged in four different real-world cases, and analyzed all the underlying collaborative activities that ranged from planning the deployments to interpreting the final polling results. We thus report on eight key challenges, among which: designing polls that are responsive, decisive and accessible yet also generate actionable insights, managing the trust of participants as well as the expectations of stakeholders, and facilitating the accurate interpretation of the responses. By understanding the impact of public polling displays from the perspective of stakeholders who actually funded their deployment, we inform its potential evolution towards an opportunistic but also trustworthy civic engagement method. CCS Concepts: • Applied computing → Computing in government; • Human-centered computing → Empirical studies in ubiquitous and mobile computing.

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Crowdsourcing Public Opinion Using Urban Pervasive Technologies: Lessons From Real‐Life Experiments in Oulu

Hosio¹,

Gonçalves²,

Kostakos³

et al. 2015

Policy & Internet

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The civic potential of pervasive computing technologies has been increasingly explored within academic and urban planning communities. One vision is of communities and cities enriched with pervasive computing, where citizens can leverage the new technology and interfaces for their own purposes, and at the same time be empowered to be heard through the use of such technology. This article reports lessons learned from a project that created public human interfaces for interacting with city officials in Oulu, Finland. We focus on civic engagement and reflect on a deployment of public interactive crowdsourcing technologies that are openly available to everyone, right in the heart of the city. The series of field trials reported here involve public displays, mobile phones, and Internet technologies. We find differences in the performance of different kinds of input mechanisms, and present lessons learned from cooperating with officials in a joint civic engagement effort.

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Agora2.0

Cited by 27 publications

References 21 publications

Rethinking civic computing in China

Rethinking civic computing in China

The Stakeholder Perspective on Using Public Polling Displays for Civic Engagement

Crowdsourcing Public Opinion Using Urban Pervasive Technologies: Lessons From Real‐Life Experiments in Oulu

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