IEEE/WIC/ACM International Conference on Intelligent Agent Technology
DOI: 10.1109/iat.2005.29
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Agent-Based Modeling of Third-Party Logistics Performance Indicators

Abstract: Monitoring of relevant performance indicators can greatly contribute to the success of a logistics service provider. In practice, however, this is often done in an adhoc manner, leaving huge potential for improvement through adequate IT support. This paper proposes an approach to build an agent-based information system with emphasis on the interaction between the operational and strategic goals of the company. We present an example of the applied approach for the context of schedule generation and selection.

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Cited by 9 publications
(8 citation statements)
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“…Some other works such as (DeLoach and Matson, 2004), (Krauth et al, 2005) and (Xu and Zhang, 2005) have looked at modelling organization using the notion of agents roles, goals and indicators; in distinction to our work, they do not capture the binding between the human and his/her tasks, these models fail to take into account the human perspective, thus is human in the loop, as it is a key element in any concrete application.…”
Section: Related Workmentioning
confidence: 86%
“…Some other works such as (DeLoach and Matson, 2004), (Krauth et al, 2005) and (Xu and Zhang, 2005) have looked at modelling organization using the notion of agents roles, goals and indicators; in distinction to our work, they do not capture the binding between the human and his/her tasks, these models fail to take into account the human perspective, thus is human in the loop, as it is a key element in any concrete application.…”
Section: Related Workmentioning
confidence: 86%
“…To adopt the most optimized logistics outsourcing strategy adapted to each company’s operations, a number of key logistics performance indicators are used to measure logistics performance. A taxonomy of logistics performance indicators has been developed by Krauth et al and covers all logistics activities (Krauth et al , 2005a, 2005b). Figures 2 and 3 group all these KPIs according to two perspectives of performance: an internal perspective from the point of view of the 3PL’s manager and employees and an external perspective from the point of view of the 3PL’s customer and civil society:…”
Section: Logistics Outsourcing and Warehouse Outsourcing As A Lever F...mentioning
confidence: 99%
“…Therefore, the availability of the WMS is one of the main quality criteria for outsourcing the warehouse process, especially with the digitalization of all processes in companies. Source: Adapted by the author from Krauth et al(2005aKrauth et al( , 2005b Source: Adapted by the author from Krauth et al(2005aKrauth et al( , p. 6, 2005b Source: Adapted by the authors from Krauth et al(2005aKrauth et al( , p. 6, 2005b Logistics outsourcing…”
Section: Warehouse Outsourcing For Logistics Performancementioning
confidence: 99%
“…The performance indicators are used as the basis for assessing the performance in planning stage, implementation and thereafter. Determination of logistic performance indicator needs to be investigated in order to fulfill the main objectives of logistic assessment which are cost reduction, capital reduction and service improvement (Krauth, 2005).…”
Section: Introductionmentioning
confidence: 99%