“…Besides, we combined the thematic coding process with concept-centric reviews (Cram et al, 2017;Inuwa & Ononiwu, 2020;Webster & Watson, 2002). Such a combination focused on highlighting the key concepts and their relationships identified in each article, as well as key characteristics, such as the theory F I G U R E A 1 Thematic data analysis process deployed for value propositions of implemented e-government projects (Andrade & Urquhart, 2010: Bjorneborn, 2017Dremel et al, 2020;Fromm et al, 2020;Majchrzak & Markus, 2012;Manoury et al, 2019;Pozzi et al, 2014;Riedl, 2003;Smorgunov, 2020;Strong et al, 2014;Thapa & Hatakka, 2017;Thapa & Sein, 2018;Volkoff & Strong, 2017;Wang et al, 2016;Zeng et al, 2020) Fromm et al, 2020;Hadidi & Carter, 2016;Hassanin et al, 2021;Martinovic et al, 2013;Pozzi et al, 2014;…”