Affliction in the post Palu disaster: State failure to implement human rights standard on disaster management

Tjitrawati, Aktieva Tri; Romadhona, Mochamad Kevin

doi:10.1080/23311886.2023.2233255

Cogent Social Sciences

2023

DOI: 10.1080/23311886.2023.2233255

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Affliction in the post Palu disaster: State failure to implement human rights standard on disaster management

Aktieva Tri Tjitrawati

Mochamad Kevin Romadhona

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Cited by 2 publications

(1 citation statement)

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“…Consumer law, on the other hand, pertains to the legal framework governing the interactions and disputes among different parties concerning consumer goods or services within society [10]. Nevertheless, there exists a counterargument positing that consumer protection legislation constitutes an integral component of consumer law.…”

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confidence: 99%

Consumer Dispute in Electronic Transactions: State Obligation and Dispute Settlement Under Indonesia Consumer Protection Law

Subagyono,

Astutik,

Chumaida

et al. 2023

J. of Law and Sust. Develop.

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Purpose: The objective of this study is to identify and analyze the extent of governmental obligations under consumer protection laws in Indonesia with regards to the resolution of consumer disputes. Methods/design/approach: The chosen research methodology used in this study was normative juridical, which included a comprehensive analysis of law, jurisprudence, and scholarly literature. This study adopts a statutory method, whereby legal materials such as Law Number 8 of 1999 on Consumer Protection, the Laws, the Civil Code, and other relevant laws and regulations are used as the legal foundation. Results: The issue pertaining to consumer settlement in electronic transactions is analogous to the broader context of consumer dispute resolution. The regulatory framework for addressing such concerns is delineated in Chapter X of The Consumer Protection Act. The regulations pertaining to the rights and responsibilities of customers may be found in Articles 4 and 5 of Law No. 8 of 1999. Similarly, the rights and obligations of business actors are governed by Articles 6 and 7 of the same law. These articles govern the allocation or placement of consumers and corporate entities inside a business or trade transaction system. The provisions pertaining to the forbidden acts for business actors, as outlined in Law No. 8 of 1999, are specifically addressed in Articles 8 through 17. The need to oversee electronic transactions is stipulated in Article 29 and 30 of the consumer protection legislation. The overarching elucidation of these governmental rules posits that the oversight of consumer protection is conducted in collaboration between the government, the community, and LPKSM. Conclusion: Online conflicts are not included by the Consumer Protection Act; instead, they are within the purview of the ITE Law. The term "consumer" as defined in the Consumer Protection Act refers specifically to the ultimate consumer. In contemporary times, the task of discerning between end customers and non-end consumers has grown more challenging, hence impeding the practical application of this concept. Hence, it is imperative to undertake a revision of the Consumer Protection Act.

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confidence: 99%

Consumer Dispute in Electronic Transactions: State Obligation and Dispute Settlement Under Indonesia Consumer Protection Law

Subagyono,

Astutik,

Chumaida

et al. 2023

J. of Law and Sust. Develop.

Self Cite

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Human migration, infectious diseases, plague, global health crisis - historical evidence

Kinasih,

Devy,

Koesbardiati

et al. 2024

Cogent Arts & Humanities

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Affliction in the post Palu disaster: State failure to implement human rights standard on disaster management

Cited by 2 publications

References 70 publications

Consumer Dispute in Electronic Transactions: State Obligation and Dispute Settlement Under Indonesia Consumer Protection Law

Consumer Dispute in Electronic Transactions: State Obligation and Dispute Settlement Under Indonesia Consumer Protection Law

Human migration, infectious diseases, plague, global health crisis - historical evidence

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