Coir pith obtained from the coir industry as waste biomass was used to prepare activated carbon by chemical activation using phosphoric acid (H 3 PO 4 ). The influences of activation temperature and lasting time of activation on specific surface areas (SSA) of the activated carbons were observed. Physical characteristics of the activated carbon were investigated using X-ray diffraction (XRD), infrared spectroscopy (IR), surface area analyzer, scanning electron microscopy (SEM), thermal analysis and potentiometric titration. The feasibility of using activated carbon for the removal of phenol (P), p-chlorophenol (PCP) and pnitrophenol (PNP) from water and petroleum refinery industry effluents was investigated. The effects of contact time, adsorbent dose, ionic strength and initial concentration on the adsorption of phenols onto the activated carbon were investigated. The optimum pH for the maximum removal of phenols was 6.0. The equilibrium adsorption data of phenols were correlated to Langmuir and Freundlich isotherm models, the latter being the best fit of the experimental data. Dynamics of the sorption process and mass transfer were investigated using McKay and Urano-Tachikawa models. Adsorption kinetic data fits the Urano-Tachikawa kinetic model. The utility of the adsorbent was tested by using petroleum refinery industry effluent. The adsorbed phenols can be recovered by treatment with 0.1 M NaOH solution.