2014
DOI: 10.1155/2014/146435
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Adoption of Mobile Information Services: An Empirical Study

Abstract: This study investigates the adoption of mobile information services at a Norwegian university. By expanding the Technology Acceptance Model (TAM), a new research model, known as the mobile services acceptance model (MSAM), is proposed. Based on the research model, seven research hypotheses are presented. The proposed research model and research hypotheses were empirically tested using data collected from a survey of users of a mobile service, extended Mobile Student Information Systems (eMSIS), at a Norwegian … Show more

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Cited by 47 publications
(42 citation statements)
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References 54 publications
(78 reference statements)
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“…Previous studies have found the positive relationship between perceived ease of use and users' attitude in the IS context (e.g., [13]). In the original TAM model, Davis proposed that perceived ease of use (PEOU) affects perceived usefulness (PU).…”
Section: Research Hypothesesmentioning
confidence: 89%
“…Previous studies have found the positive relationship between perceived ease of use and users' attitude in the IS context (e.g., [13]). In the original TAM model, Davis proposed that perceived ease of use (PEOU) affects perceived usefulness (PU).…”
Section: Research Hypothesesmentioning
confidence: 89%
“…Since it first appeared, the TAM model has been widely analyzed and expanded into different variants. Some of the most important evolutions have been the Venkatesh and Davis [46] TAM 2, the Venkatesh et al [69] Unified Theory of Acceptance and Use of Technology (UTAUT), for example, applied to mobile applications [70], the Wixom and Todd [71] integrated model of technology acceptance and user satisfaction, and the TAM 3 model proposed by Venkatesh and Bala [68] in the field of e-commerce.…”
Section: Adoption Modelsmentioning
confidence: 99%
“…Mobile apps offer bill payments, violation payments, exchanging information between individuals and government agencies (Naqvi & Al-Shihi, 2014). The adoption of mGov services has not yet achieved its objectives and studies have shown similar electronic government projects either have failed or faced a slow adoption process (Gao, Krogstie & Siau, 2014). For example, 35% of eGov projects failed to implement, 50% were partially completed and only 15% were found successful in the context of developing countries (Napitupulu & Sensuse, 2014).…”
Section: Introductionmentioning
confidence: 99%