Adoption Intention of Fintech Services for Bank Users: An Empirical Examination with an Extended Technology Acceptance Model

Zhong-qing, HU; Ding, Shuai; Li, Shizheng; Chen, Luting; Yang, Shanlin

doi:10.3390/sym11030340

Cited by 351 publications

(543 citation statements)

References 74 publications

(94 reference statements)

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“…Usefulness will determine the attitude towards using which will affect the intension to use. The statement is supported by older studies that find that Usefulness have a significant impact towards Attitude towards using [10]…”

Section: Perceived Usefulnessmentioning

confidence: 69%

“…They are still worried and doubt the safety of the transaction [6]. Previous researches showed that this variable had significant effect on attitude toward using [10]…”

Section: Brand and Service Trustmentioning

confidence: 99%

“…In Indonesia, the acceptance of a new payment method needs to have a good brand and people need to trust the A Model of Factors Influencing the Acceptance of Fintech Payment DANA Indonesia Joshua Alvaro Fitzhan, Yohanes Farley Viriando, Jessica Cleine, Sfenrianto, Gunawan Wang services it provides. In the previous research, they discover that brand image has a positive significant impact on the attitude towards using a fintech [10] [11]. Therefore, we added Brand and Service Trust as one of the added variables in our research model.…”

Section: Introductionmentioning

confidence: 99%

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A Model of Factors Influencing the Acceptance of Fintech Payment DANA Indonesia

Fitzhan,

Cleine,

Viriando

et al. 2020

IJRTE

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Technology has changed the world in every aspect. One of them is how we make a transaction. With Financial Technology (Fintech), payment can be made with only your mobile phone, your new digital wallet. Indonesia is one of the fastest countries in digitalization, surpassing Brazil and China, has begun utilizing this new technology. However, the penetration rate is considered low. The condition of Indonesia’s fintech is still developing and competing fiercely against several other fintech that arose together in the same period. In this paper, the study focused on one fintech in Indonesia named DANA. The objective is to propose a model to identify the factors influencing the acceptance and usage of DANA. The methodology used in this study will be TAM that has been modified to fit the object of study. The results are hoped to be used as guidance for DANA’s improvement.

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Section: Perceived Usefulnessmentioning

confidence: 69%

“…They are still worried and doubt the safety of the transaction [6]. Previous researches showed that this variable had significant effect on attitude toward using [10]…”

Section: Brand and Service Trustmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

A Model of Factors Influencing the Acceptance of Fintech Payment DANA Indonesia

Fitzhan,

Cleine,

Viriando

et al. 2020

IJRTE

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“…Smart phone users in India has been ranked 3rd in the world and provides ample opportunities for Fintech companies [11]. Fintech helps not only to consolidate information technology with financial services but also to administer the latest technology in performing traditional financial services [12].…”

Section: Prior Researchmentioning

confidence: 99%

Factors that Influence the Customer Adoption of Fintech in Hyderabad, India

Lal*,

Rani,

Rajini

2020

IJRTE

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In the era of digitalisation, financial institutions are transforming in a sea way, providing new variant of services, and adopting new technology to meet customer expectations. Fintech (an innovation enabled with new technology to provide new applications, services, processes, services and business models by financial service companies) is emerging fast in this digitisation process, and financial service firms are at great advantage applying the same. Penetration of E- commerce and smart phone boosted Fintech in the cash driven economy like India. The existing studies on this subject are limited needing further probe into the matter. This is primarily the reason for undertaking the present study. The study aimed at identifying the factors influencing bank customers in the adoption of Fintech in Hyderabad. This study is empirical in nature based on a sample of respondents, selected by adopting probability random sampling method. The data have been analysed using ANOVA, Exploratory Factor Analysis and Multi Variant Regression Model. The results show that there is no significant difference between venture capital backed funding among select continents. This study identified three factors Conducive, Adaptability and Security which influence the usage of Fintech. Conducive is the most enabling influencing factor for usage and adoption of Fintech among bank customers. It is hoped that the findings of this empirical study, based on a reliable sample and valid statistical analysis would have facilitated adding to the existing contributions on the subject.

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“…Adapun dua variabel tersebut yaitu persepsi kegunaan (perceived usefulness) dan persepsi kemudahan penggunaan (perceived ease of use). Persepsi kegunaan adalah faktor yang banyak digunakan dalam proses adopsi sistem informasi dan didefinisikan sebagai sejauh mana pengguna sistem menggunakan teknologi atau sistem informasi maka akan dapat meningkatkan efisiensi kerja pengguna tersebut (Hu, Ding, Li, Chen, & Yang, 2019). Selanjutnya Doll Et al., (1998) PT.…”

Section: Pendahuluanunclassified

Analisis Faktor yang Memengaruhi Niat Penggunaan Sistem Informasi Akuntansi

Kristiyanthi

Dharmadiaksa

2019

E-Jurnal Akuntansi

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Bank BPD Bali also play a role in driving the regional economy, especially in the Province of Bali by supporting development funding in the regions, including the service of Micro, Small and Medium Enterprises. However, there are several obstacles in implementing the system including limited time in completing work, the complexity of the latest system features so that employees are less controlled and experience is still inadequate. The number of samples in this study were 51 people. This study found that personalization and alternative attractiveness had a positive effect on perceived usefulness, alternative attractiveness had a positive effect on perceived ease of use, personalization had no effect on perceived ease of use and system user experience had no effect on both. Then the perception of usefulness has a positive effect on the intention to keep using, but does not affect the perception of ease of use.

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Adoption Intention of Fintech Services for Bank Users: An Empirical Examination with an Extended Technology Acceptance Model

Cited by 351 publications

References 74 publications

A Model of Factors Influencing the Acceptance of Fintech Payment DANA Indonesia

A Model of Factors Influencing the Acceptance of Fintech Payment DANA Indonesia

Factors that Influence the Customer Adoption of Fintech in Hyderabad, India

Analisis Faktor yang Memengaruhi Niat Penggunaan Sistem Informasi Akuntansi

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