Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges

Tene, Christian Valéry Tayo; Yuriev, Alexander; Boiral, Olivier

doi:10.1007/978-3-319-65675-5_4

Cited by 17 publications

(12 citation statements)

References 62 publications

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“…Finally, the literature on ISO management standards is dominated by studies carried out in Western and Asian contexts. Despite the growth in the number of ISO certificates in Africa, little research on the internalization of ISO is carried out in Africa (Salim et al, 2018; Tayo Tene et al, 2018). To fill this gap, this study is based on data collected in three French‐speaking African countries.…”

Section: Discussionmentioning

confidence: 99%

“…Although ISO 14001 certification is preceded by the adoption of ISO 9001 in many cases (Karapetrovic & Casadesús, 2009; Simon & Douglas, 2013), little is known about the impact of ISO 9001 on the internalization of CEM practices (Heras‐Saizarbitoria & Boiral, 2013; Siva et al, 2016). In addition, studies of the ISO management standards are scarce in Africa, despite an increasing number of ISO certificates (Tayo Tene et al, 2018).…”

Section: Introductionmentioning

confidence: 99%

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Does quality management improve the internalization of environmental practices? An empirical study in Africa

2021

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This article analyzes the role of quality management in the internalization of environmental practices. A qualitative study based on interviews with 35 practitioners was conducted in three African countries (Cameroon, Senegal, and Ivory Coast). The results highlight the contrasting roles played by the main reference model for quality management-International Organization for Standardization (ISO) 9001-in the internalization of the international standard for corporate environmental management-ISO 14001-with positive points related to formal and documentary aspects and perverse effects such as increased bureaucracy and a focus on quality at the expense of the environment. The results also point to four configurations of integration of environmental practices according to the level of quality management internalization and the level of institutional pressure to adopt corporate environmental management: poor integration, partial integration, substantial integration, and sustainable integration.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Does quality management improve the internalization of environmental practices? An empirical study in Africa

2021

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“…These results signify that cultural and contextual differences between societies have a non‐negligible effect on OCBEs. For instance, while being late is considered to be normal in certain societies, it is perceived as a sign of disrespect and irresponsibility in other countries (e.g., Reinecke, Nguyen, Bernstein, Näf, & Gajos, 2013; Tayo Tene, Yuriev, & Boiral, 2018). Perhaps, this is why only 33% of respondents from Colombia mentioned “arriving/departing times” as an impeding factor to choosing alternative transportation, in comparison with 100% of participants from Canada.…”

Section: Discussionmentioning

confidence: 99%

Exploring sustainability cross‐culturally: Employees' beliefs on green behaviors

Yuriev

Sierra‐Barón

2020

Sustainable Development

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This study explores antecedent beliefs associated with green workplace behaviors within various cultures. Semi-directed interviews were conducted with non-academic employees of Canadian and Colombian universities in order to identify their beliefs towards two studied behaviors, such as using alternative transportation on the way to the university and making eco-suggestions at work. Two researchers, applying the fundamentals of the theory of planned behavior, analyzed the interviews and identified pertinent behavioral, normative and control beliefs. Results of the study indicate that cultural and contextual specificities have a non-negligible effect on intentions to engage in pro-environmental workplace behaviors. Certain factors that impeded or facilitated the intention to engage in the studied behaviors were present only in transcripts from one country. Moreover, participants from Canada mentioned various beliefs significantly, more frequently, in comparison with Colombian respondents. Findings of this research indicate the necessity to differentiate practical recommendations depending on the behavior and the cultural context.

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“…Companies also face difficulties in procuring additional training related to the environment, even though it is one of the efforts to support the EMS. Staff training is sometimes not a priority for company management, especially at small companies (36). Although many companies have been able to create training programs, they have not been able to identify training needs correctly.…”

Section: Iso 14001 Certification Obstacles Analysismentioning

confidence: 99%

Recommendations for Improving the ISO 14001 Certification Based on the Company’s Perception Analysis of the Certification Obstacles and Benefits

Alnavis

Martono

Hamzah

2021

JKL

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Introduction: Environmental management systems (EMS) were used commonly by companies to control industrial impacts and support environmental sustainability. In achieving SDG’s indicators to focuses on improving sustainable practices in the company environment, the government faces a tough challenge in increasing ISO 14001 certified companies. This study aimed to analyze the barriers and benefits of ISO 14001 certification in the industrial sector and recommend encouraging companies to carry out ISO 14001 certification. Methods: This study used a descriptive analysis method to identify the perception of ISO 14001 certified company practitioners of the certification barriers and benefits. Through survey questionnaires, data collection was conducted to 83 ISO14001 certified companies with a response rate of 49.4%. Results and Discussion: The main barrier in performing the ISO 14001 was the cost of implementation and certification. The highest benefit of ISO 14001 certification was to improve the company's image. A total of 83% of the companies believed that the benefits of ISO 14001 certification outweighed the costs incurred. Conclusion: The companies did not have significant barriers in conducting the ISO 14001 certification and classified into the medium category. The ISO 14001 certification could provide environmental sustainability, social, market, and economic benefits. The government needs to support the interest of companies in conducting the ISO 14001 implementation by overcoming the obstacles and maximizing the benefits.

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Adopting ISO Management Standards in Africa: Barriers and Cultural Challenges

Cited by 17 publications

References 62 publications

Does quality management improve the internalization of environmental practices? An empirical study in Africa

Does quality management improve the internalization of environmental practices? An empirical study in Africa

Exploring sustainability cross‐culturally: Employees' beliefs on green behaviors

Recommendations for Improving the ISO 14001 Certification Based on the Company’s Perception Analysis of the Certification Obstacles and Benefits

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