The focus of this study is to improve the display platform for the State of Terengganu Virtual Museum System (muziummaya.terengganu.gov.my
user requirements analysis, interface design, and usability evaluation. The result of this research is the design of a multi-dimensional user interaction context that meets the display requirements and navigation information for mobile devices.
Keywords: user interaction, information presentation, designing mobile interface, virtual museumCopyright © 2016 Institute of Advanced Engineering and Science. All rights reserved.
IntroductionThe presentation of information should be displayed via a multi-dimensional user interaction context, which is not only limited to the computer screen but should also include small screen displays such as the ones on mobile devices. However, the challenges in designing a user interface include cognitive load and information presentation. Cognitive load issues occur when the user is forced to simultaneously divide his or her attention between certain tasks on a small display. Besides that, an excess of information presentation at any one time could result in information overload. Interface design for mobile devices should assist users to access relevant information without having to rely on their memory and strong visual attention on said interface. Zhang et al [1] stated that the main issue that interface designers face is how to present a lot of information on a small screen for effective and simple navigation, so as not to tax user memory load. The work of [2] showed users experienced a change in emotions when they visited the virtual museum as a result of information overload on the small screen of mobile devices. Users need a mobile application that can access and display the gallery panorama including the artifact hotspots in the gallery. Wook T [3] also suggests that the gallery display technique (floorplan and panorama) be used in the existing virtual museum, as it can optimise the screen space of mobile devices, which have smaller screens than computers, and thus, access and display artifact information in 3D.Each user has different personalities and attitudes when surfing for information on the Internet. This proves that user behaviour is important factors, which, besides information content display (gallery, artifact, and information), also involves interaction. The user interaction context via mobile devices calls for meticulous design and entails different requirements than desktop computing displays [4]. The design of information on mobile device displays must be more attractive to engage users to search for information and to increase the fun factor. Since information searching in the virtual museum environment allows for 360° exploration and 3D image display, emotions that can induce "sensitive memories" would also be indirectly