Adapting participatory design to design information system with rural Ethiopian community

Zewge, Amanuel; Dittrich, Yvonne; Bekele, Rahel

doi:10.1109/afrcon.2015.7331974

Cited by 11 publications

(9 citation statements)

References 15 publications

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“…Research by Zewge confirms the existence of strong collective decision-making traditions (Zewge et al, 2015). As Zewge's work as well as several PhD theses (Biru, 2008;Kifle, 2014) indicate, the methods, tools and processes to support usability and UCD in Ethiopia might need to be adapted to the specific cultural context and societal challenges here.…”

Section: Figure 5: Benefits Of User Involvementmentioning

confidence: 89%

“…Research by Winschiers-Theophilus (2009) and Zewge et al (2015) indicate that not only design of the user interface, but also the design methods themselves need to be adapted to the socio-cultural context in which they are deployed. Likewise, research by Biru (2008), and Oyugi et al (2008) indicate studies in Europe and North America might only tell little about the practices in developing countries relating to a different context.…”

Section: Usability Evaluationmentioning

confidence: 99%

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User Involvement and Usability Evaluation in Ethiopian Software Organizations

Teka

Dittrich

Kifle

et al. 2017

E J Info Sys Dev Countries

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Usability is central especially in contexts with highly heterogeneous user groups as it is the case in developing countries. User involvement and participation has positive impacts towards developing usable software and system success and it is one of the core principles in user centered design (UCD). But how does the industry in developing countries work with UCD and usability evaluation? The article reports from a survey on usability evaluation and UCD practices in Ethiopian software organizations. It aims at exploring the practice of usability evaluation, user involvement and participation in the software organizations in Ethiopia. Some part of the survey question is adapted from a previously conducted survey in Italy and Denmark and further expanded with a set of questions referring to user involvement and participation. The survey was triangulated with interviews with a subset of the respondents. The results show that the percentage of organizations performing some form of usability evaluation is low in Ethiopia. The challenges of usability evaluation observed in the study was analyzed with respect to the challenges of 'digital divide' against the publicly available methods and practices and among developed and developing nations using real access/ real impact criteria. The result shows that there are some unique challenges of usability not discussed in the literature reviewed in any detail such as less IT skills, lack of trained professionals, and lack of awareness. The result for user involvement shows also some unique challenges: lack of user motivation, acceptance of change and cultural influence. However, more than 80% of the surveyed organizations claim involving users in some kind in product development. The implications of these findings with respect to the need to contextualize UCD and usability methods are discussed.

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Section: Figure 5: Benefits Of User Involvementmentioning

confidence: 89%

Section: Usability Evaluationmentioning

confidence: 99%

User Involvement and Usability Evaluation in Ethiopian Software Organizations

Teka

Dittrich

Kifle

et al. 2017

E J Info Sys Dev Countries

Self Cite

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“…Cabrera et al (2008) stated the researchers contacted government agencies to get the contact details of farmers, which implied that researchers had or developed relationships with agency managers. Zewge et al (2015) said the researchers developed "official" relationships with managers in government agencies (i.e. manager relationships) as part of the research design.…”

Section: Manager Relationships: Among Organisational Managersmentioning

confidence: 99%

“…Our insight into the interrelatedness of the relationship types makes a contribution because the few similar studies in this area only report on or clarify aspects of manager relationships (e.g. Fisher & Craig 2005;Salmivalli et al 2008;Zewge et al 2015), or enlister and recruiter relationships (e.g. Oduor et al 2018).…”

mentioning

confidence: 99%

Conceptualising the relationship types and attributes that enable stakeholders to recruit SME farmer users into IS design

Parker

Agustiono

Carr

et al. 2019

AJIS

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It can be difficult for organisations which develop an information system (IS) for use by many small and medium enterprises (SMEs) to recruit SME personnel during IS design. The paper addresses this problem by exploring the nature of relationships that organisational stakeholders can use to recruit SME personnel during IS design, which has received little attention in the literature. We present an interpretive, revelatory case study of the insights from managers and field officers who recruited SME farmers during the design of an inter-organisational IS. We identified three relationship types, based on an existing framework in the literature derived from stakeholder theory: between managers of organisations; between managers and field officers; and between field officers and farmers. We extend this framework by incorporating relationship attributes based on social capital concepts: ties, shared cognition, structure, homophily and bridging capital. We found that the complex interplay of the three relationship types, and the degree of strength of the social capital attributes of these relationships, help explain how farmers were recruited into, or were discouraged from participating in, a lengthy IS design process.

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“…With the continuous development of database technology and the rapid increase of computer hardware speed, information management technology more and more aroused people's attention [1]. Information management system not only can effectively manage all kinds of data, but also improve the efficiency and quality of information management, so that the standardization of management [2].…”

Section: Introductionmentioning

confidence: 99%