Acquisition in a Large IT Organization

Szydełko, Agata

doi:10.11610/isij.3805

ISIJ

2017

DOI: 10.11610/isij.3805

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Acquisition in a Large IT Organization

Agata Szydełko¹

Abstract: This article explores the background, challenges and paradoxes of the NATO IT acquisitions, highlights the drivers of change in NATO procurement processes and procedures, and explains the underlying evolutionary nature of this change. It provides comparative analysis of acquisition models used by NATO and its agencies, emphasising the importance of agility and adaptiveness to changing circumstances.

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“…The block is closed by a contribution from an acquisition officer (deputy direcor of acquisition in NCIA) and reflects her experience of more than decade both in NC3A and NCIA in dealing with procurement of products and services using various vehicles, including Basic Ordering Agreement (BOA). 5 It clearly relates to requirements of defence organizations for quality and speed, and in particular the support to operations by meeting urgent requirements.…”

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Towards Effective and Efficient IT Organizations with Enhanced Cyber Resilience

Shalamanov¹

2017

ISIJ

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Journal aims to establish a baseline for a multiyear study on IT governance and management of large national and international IT organizations aiming to increase effectiveness, efficiency and cyber resilience -their own and of the customers they serve. The objectives are to identify best practices, develop a maturity model and processes for assessment, compliance, change management and continuous improvement.Modern society and organizations are highly dependent on information technologies. At the same time, rapid changes in technology, vulnerabilities of cyber domain for attacks, interoperability challenges, increased cost of the IT systems, critical shortage of specialists and many other factors call for improved governance and management of IT. In response, the collection, analysis and managed use of good practices form the approach, largely implemented nowadays.We consider NATO as an excellent laboratory for identification of best practices in many areas, including IT governance and management, for effective, efficient and cyber resilient IT organizations, due to the very nature of the Alliance. NATO provides well developed consultations and decision making system, a very demanding customer base and availability of a sufficiently large budget; it also has an executive agency to address the customer requirements in most effective and efficient ways, where cyber security is the ultimate priority.At the Lisbon Summit of 2010, heads of states and governments of NATO nations decided to consolidate all IT organizations of NATO in one service-based and customer-funded agency, as shared IT service centre capable to support not only common funded NATO structures, but any other eligible customers -national or multinational. This transformation effort challenged all 28 (now 29) nations and agency team to work together in identifying the best governance and management practices for increased effectiveness and efficiency in IT support with visible savings in com-

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Towards Effective and Efficient IT Organizations with Enhanced Cyber Resilience

Shalamanov¹

2017

ISIJ

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Acquisition in a Large IT Organization

Cited by 1 publication

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Towards Effective and Efficient IT Organizations with Enhanced Cyber Resilience

Towards Effective and Efficient IT Organizations with Enhanced Cyber Resilience

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