Achieving IT Program Goals with Integrative Conflict Management

Jiang, James J.; Chang, Jyh‐Yeong; Chen, Houn‐Gee; Wang, Eric T. G.; Klein, Gary

doi:10.2753/mis0742-1222310104

Cited by 48 publications

(68 citation statements)

References 91 publications

(97 reference statements)

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“…Whereas prior research often discussed top management support in general [18], our study is perhaps the first research that separates the duration and the strength of top management support, finding that duration plays a more critical role than strength for a successful SOA implementation. Also, it is important for IT managers to understand the positive association between the minimal duration of normative commitment for a successful SOA implementation and the information delay of organizational learning of SOA knowledge.…”

mentioning

confidence: 88%

“…As Hau et al note, one of the primary challenges of SOA implementation lies in that many firms failed to realize the benefits of SOA because they suffered from the inherent tradeoff between long-term benefits versus short-term local needs [17]. Moreover, short-term performance drop and potential long-term benefits are often associated with different groups of organizational actors [18].…”

Section: Causes Of Organizational Trapsmentioning

confidence: 99%

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Understanding the Dynamics of Service-Oriented Architecture Implementation

Madnick

2015

Journal of Management Information Systems

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mentioning

confidence: 88%

Section: Causes Of Organizational Trapsmentioning

confidence: 99%

Understanding the Dynamics of Service-Oriented Architecture Implementation

Madnick

2015

Journal of Management Information Systems

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“…Goal conflict amongst teams can occur due to diverse interests of different parties involved. IT professionals able to overcome conflict increase the likelihood of success for multiple projects leading to more value for an organization (Jiang et al, 2014).…”

Section: Non-technical Skillsmentioning

confidence: 99%

“…Conflict management is the ability to recognize and deal with disputes in a rational and effective way (Goo, Kishore, Rao, & Nam, 2009;Motah, 2008;Muzio et al, 2007;Jiang, Chang, Chen, Wang & Klein, 2014;Keil et al, 2013;Sukhoo et al, 2013). Goal conflict amongst teams can occur due to diverse interests of different parties involved.…”

Section: Non-technical Skillsmentioning

confidence: 99%

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Non-Technical Skills for IT Professionals in the landscape of Social Media

Johnson

2015

AJBM

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This paper provides a comprehensive literature review on the non-technical skills needed by IT professionals to work successfully in social media. Previous research has examined nontechnical and found that soft skills such as communication, knowledge management, leadership, personal accountability, time management and an understanding of business functions are important for IT professionals to possess. No study has examined the specific soft skills that are needed in the landscape of social media such as for bogging, content sharing, customer relationship management, pod-casting and project management. This paper will provide a comprehensive list of soft skills and will ascertain which skills are required for specific social media applications. Finally a review of the literature has indicated that an understanding of one's personal brand will impact career success. The issues relevant to personal branding for IT students and professionals will be discussed. Implications for curriculum development in academia and for practitioners will be examined.

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Multiphase Assessment of Project Risk Interdependencies: Evidence from a University ISD Project in Taiwan

Hwang

Hsiao

Chen

et al. 2016

Project Management Journal

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Project risks evolve dynamically, so variations in risk influences during the life cycle of an information system development project require analyses to devise risk management strategies cost effectively and at the appropriate stages. This study extends the Decision Making Trial and Evaluation Laboratory technique, using network theory, to assess the risk interdependencies for distinct project phases. A multiphase observation of a university information system development project in Taiwan provides a more in‐depth understanding of the key risk factors. To enhance risk assessments, this study proposes integrating an interdependency indicator with risk exposure measures.

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Achieving IT Program Goals with Integrative Conflict Management

Cited by 48 publications

References 91 publications

Understanding the Dynamics of Service-Oriented Architecture Implementation

Understanding the Dynamics of Service-Oriented Architecture Implementation

Non-Technical Skills for IT Professionals in the landscape of Social Media

Multiphase Assessment of Project Risk Interdependencies: Evidence from a University ISD Project in Taiwan

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