Accessibility and mobility deficiencies of line 2 RUTA, case of San Ramón, Puebla

Abstract

Deficient accessibility and mobility conditions can create exclusion, which is why, when planning a mass transport system, it is necessary to analyse them at the neighbourhood level in order to guarantee the right to the city and access to public transport. The objective of this article is to show how the deficiencies of urban accessibility in line 2 of the RUTA system, in the case study of the San Ramón colony, Puebla, since the necessary pedestrian infrastructure conditions were not considered, which causes difficulties in pedestrian mobility to access public transport. This situation was confirmed by the disappearance of the urban routes that provided transport services in the colony. The action-research methodology was implemented through successive approaches in the theoretical, physical-spatial and legal spheres. The analysis was carried out through the application of a diagnostic instrument to evaluate urban accessibility, workshops with focus groups to identify the perception of inhabitants and users, interviews with key actors and multilevel matrices of legal instruments, with the aim of making recommendations that include participatory management.