A two-stage EBM-based approach to evaluate operational performance of unattended convenience store

Yao, Liming; Shuai, Yuhong; Chen, Xudong; Xiao, Anran

doi:10.1108/ijrdm-09-2019-0321

Cited by 7 publications

(4 citation statements)

References 51 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Many of the marketing differences identified across the target markets were related to the vending distribution mix, specifically the different types of locations (POS and external) and Marketing of vending channels cross-selling of packaged drinks. Similarly, Yao et al (2020) concluded that locations and surrounding environments are essential for improving the business performance of unmanned convenience stores. The industry experts interviewed in our pre-study also noted that three of the elements of the distribution mix are related to the locational factor, suggesting that location is the most important distribution characteristic in vending channels.…”

Section: Discussionmentioning

confidence: 99%

Marketing of vending channels: a case of French university campuses

Stoyanov

2021

IJRDM

View full text Add to dashboard Cite

PurposeThis study identifies the conventional elements of the vending marketing mix and how they vary across academic segments in the context of a typical French university.Design/methodology/approachTo determine the elements of the vending marketing mix, the author conducts interviews with international industry experts and undertake 170 direct observations at various universities to verify the differences between the marketing mix proposals of dissimilar target markets.FindingsThe results reveal significant variances across all elements of the marketing mix, with distribution characteristics being the most frequently adapted element across various markets, followed by promotion- and product-related parameters, while pricing characteristics are most commonly standardised.Research limitations/implicationsVending operators should pay particular attention to marketing decisions related to the product assortment length, selection of appropriate locations, availability of smart payment options and feedback communication channels. The results reveal significant variances across all elements of the marketing mix indicating that vending operators apply strategies to reach different market segments. However, there is a high degree of standardisation within vending channels.Originality/valueThough vending channels are an important retail format, prior studies do not investigate their marketing mixes. This is the first attempt to empirically establish the conventional elements of the vending marketing mix and to measure its variation across customer segments.

show abstract

Section: Discussionmentioning

confidence: 99%

Marketing of vending channels: a case of French university campuses

Stoyanov

2021

IJRDM

View full text Add to dashboard Cite

show abstract

“…Although it does not focus on the proportion of output and input changes (non-radial technique), the Slack-Based Measure (SBM) must deal with slacks directly. SBM simulations (non-radial slack variable efficiency), are based on the efficiency of slack variables but do not use the radial estimate assumption, and aim to optimize output and input inefficiencies by picking locations farthest from the border [16,[35][36][37]. They lack data on the ratio used to compute the efficiency front projection during the technique.…”

Section: The Ebm Theorymentioning

confidence: 99%

“…To solve this issue, Tone offered three Epsilon-Based Measurement (EBM) models with "radial and non-radial components" in 2010 [16]. Among the designs were "input-oriented, output-oriented, and non-oriented" and "non-oriented" [16,25,37]. The models considered both non-radial and radial features.…”

Section: The Ebm Theorymentioning

confidence: 99%

Enhancing Lithium-Ion Battery Manufacturing Efficiency: A Comparative Analysis Using DEA Malmquist and Epsilon-Based Measures

Wang

Yang

et al. 2023

Batteries

View full text Add to dashboard Cite

Innovative carbon reduction and sustainability solutions are needed to combat climate change. One promising approach towards cleaner air involves the utilization of lithium-ion batteries (LIB) and electric power vehicles, showcasing their potential as innovative tools for cleaner air. However, we must focus on the entire battery life cycle, starting with production. By prioritizing the efficiency and sustainability of lithium-ion battery manufacturing, we can take an essential step toward mitigating climate change and creating a healthier planet for future generations. A comprehensive case study of the leading LIB manufacturers demonstrates the usefulness of the suggested hybrid methodology. Initially, we utilized the Malmquist model to evaluate these firms’ total efficiency while dissecting their development into technical and technological efficiency change components. We employed the Epsilon-Based Measure (EBM) model to determine each organization’s efficiency and inefficiency scores. The findings show that the EBM approach successfully bridged the gap in the LIB industry landscape. Combined with the Malmquist model, the resulting framework offers a powerful and equitable evaluation paradigm that is easily applicable to any domain. Furthermore, it accurately identifies the top-performing organizations in specific aspects across the research period of 2018–2021. The EBM model demonstrates that most organizations have attained their top level, except for A10, which has superior technology adoption but poor management. A1, A2, A4, A6, A8, A9, and A10 were unable to meet their targets because of the COVID-19 pandemic, despite productivity improvements. A12 leads the three highest-scoring enterprises in efficiency and total productivity changes, while A3 and A5 should focus on innovative production techniques and improved management. The managerial implications provide vital direction for green energy practitioners, enhancing their operational effectiveness. Concurrently, consumers can identify the best LIB manufacturers, allowing them to invest in long-term green energy solutions confidently.

show abstract

“…Finally, with the increasing importance of unattended retail which-along with vending machines-includes unattended convenience stores and supermarkets at the test stage (Yao et al, 2020), future scholars can adopt a cross-channel perspective in measuring marketing synergy while integrating spillover effects (e.g. Kim and Lee, 2020).…”

Section: Limitations and Directions For Further Researchmentioning

confidence: 99%

Is the whole greater than the sum of its parts? A vending retail study

Stoyanov

2022

IJRDM

View full text Add to dashboard Cite

PurposeThis study aims to identify which elements of the vending marketing mix are the main sources of competitive advantage for the industry, how they impact vending profitability, and what are their related synergistic effects.Design/methodology/approachA full factorial experiment was developed to determine the effect of eight marketing mix scenarios on the profitability of a new vending channel in a French university library and assess the synergistic effects among three elements of a marketing mix (i.e. product quality, payment system, internal location) identified in a focus group as new sources of industry competitive advantage.FindingsAlthough the main effects of product quality and payment system were weak-to-modest and insignificant, their interaction effect significantly impacted the daily net profit of the vending channel and generated the highest net synergy. The results partially challenge the marketing synergy axiom as internal location separately had a stronger impact on profitability than product quality and higher-order interaction effects do not necessarily translate into higher synergistic effects.Research limitations/implicationsThis research was conducted in a real-life setting and has its limitations, which future researchers can overcome by extending the temporal, geographic and product scope of the study.Originality/valueThe distinction that we introduced between gross and net synergy allowed us to partially challenge the prevailing marketing mix assumption that synergy is always positive (i.e. that a vending retailer can achieve synergy by selecting a combination of marketing mix elements instead of relying on them separately). Moreover, by demonstrating that marketing synergy is not a uni- but a bi-dimensional concept, we provide vending retailers with a better methodological understanding of why they may have already fallen into the synergy trap and how to avoid it in the future.

show abstract

A two-stage EBM-based approach to evaluate operational performance of unattended convenience store

Cited by 7 publications

References 51 publications

Marketing of vending channels: a case of French university campuses

Marketing of vending channels: a case of French university campuses

Enhancing Lithium-Ion Battery Manufacturing Efficiency: A Comparative Analysis Using DEA Malmquist and Epsilon-Based Measures

Is the whole greater than the sum of its parts? A vending retail study

Contact Info

Product

Resources

About