A test of relationships in a model of organizational cognitive complexity

Abstract

SummaryWe examined relationships in a model of organizational cognitive complexity (CC) via a ®eld study. Results, based on a sample drawn from six organizations, indicate that problem familiarity r 0X25, p`0X10 and variety of work experience r 0X29, p`0X05 are related to the number of script tracks available for problem solving. In turn, script tracks are related to CC r À0X26, p`0X10. The relationship between CC and job level is statistically, signi®cantly moderated by job complexity. Finally, chisquare analysis indicates that the data ®t the model as proposed. The organizational implications of CC are discussed and suggestions for future research on the model are made. #

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