A technological revolution in data collection

Saris, Willem E.

doi:10.1007/bf00172448

Cited by 6 publications

(6 citation statements)

References 15 publications

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“…Even computer aided procedures for self-administered questionnaires (CASAQ) have been developed. For an overview, see Hox, De Bie, and De Leeuw (1990) and Saris (1989). Direct comparisons of computer aided data collection methods (CADAC) are very rare (cf.…”

Section: Extrapolation To Computer Aided Data Collection Methodsmentioning

confidence: 99%

Mode Effects in Survey Research: a Comparison of Mail, Telephone, and Face To Face Surveys

Leeuw

1993

Bulletin of Sociological Methodology/Bulletin de Méthodologie S

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Résumé. Effets de mode dans la recherche par enquête -Comparaison des questionnaires par courrier. téléphone et face-à-face. Dans les données d'enquête quatre sources d'erreur potentielles peuvent influencent les résultats: les répondants. les interviewers. les questions et le mode de collecte des données. Dans les vingt dernières années il y a eu un changement dans la manière de collecter les données; des enquêtes par téléphone et, dans un moindre degré, celles par courrier sont beaucoup plus utilisées. Ceci a promu des recherches empiriques sur l'influence de la méthode de collecte des données sur la qualité des données. Une analyse de la littérature empirique suggère qu'il y a de petites différences entre des enquêtes par courrier et celles par entretien (aussi bien par téléphone que face-à-face). Une expérimentation contrôlée sur le terrain aux Pays-Bas a confirmé ces résultats. Il est un peu plus difficile d'obtenir des reponses par courrier comme c'est indiqué par le fort pourcentage de données manquantes, mais quand il y a des réponses, la quality des données est meilleure, ce qui est indiqué par plus de details sur les thèmes sensibles et des réponses plus cohérentes. Aucune méthode est meilleure pour tous les critères. De plus, deux modèles d'équations structurelles (un sur la solitude et l'autre sur le bien-être) ont & e a c u t e ; t & e a c u t e ; comparés pour les trois méthodes de collecte de données. Les différentes méthodes ont produit des matrices de covariance significatlvement différents. Des analyses plus poussées ont montré que les modèles structuraux étaient différents: la même structure était rencontrée chaque fois. mais l'importance relative de quelqu'uns des paramètres estimés variés considérablement pour les méthodes de collecte des données.Abstract. In survey data four potential sources of error can jeopardize the results: the respondents, the interviewers, the questions, and the data collection method. In the last two decades, a shift has occurred in the way survey data are collected; telephone surveys and to a lesser degree mail surveys are now more extensively used. This has stimulated empirical research on the influence of the data collection method on data quality. A review of the empirical literature suggest small differences between mail surveys on the one hand and interview surveys (both telephone and face to face on the other. A controlled field experiment in the Netherlands confirms these results. It is somewhat harder to have people answer questions in a mail survey as indicated by a higher percentage of ite...

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Section: Extrapolation To Computer Aided Data Collection Methodsmentioning

confidence: 99%

Mode Effects in Survey Research: a Comparison of Mail, Telephone, and Face To Face Surveys

Leeuw

1993

Bulletin of Sociological Methodology/Bulletin de Méthodologie S

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“…Statistics Sweden and Statistics Netherlands were among the first developers of CAPI. Reviews that also offer some insight in the usage of computer assisted methods in European countries are Hox et al (1990), Martin & Manners (1995), Porst et al (1994), and Saris (1989).…”

Section: 2mentioning

confidence: 99%

“…Saris (1989) reports for a large Dutch panel a mean response of the active panel members of 98% per week and a panel mortality of 15% per year. (However, the initial nonresponse for the panel was ±50%, cf.…”

Section: 4mentioning

confidence: 99%

Technological Innovations in Data Collection: Acceptance, Data Quality and Costs

Leeuw¹,

Ii²

1996

Sociological Research Online

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1Whether computer assisted data collection methods should be used for survey data collection is no longer an issue. Most professional research organizations, commercial, government and academic, are adopting these new methods with enthusiasm. Computer assisted telephone interviewing (CATI) is most prevalent, and computer assisted personal interviewing (CAPI) is rapidly gaining in popularity. Also, new forms of electronic reporting of data using computers, telephones and voice recognition technology are emerging. This paper begins with a taxonomy of current computer assisted data collection methods. It then reviews conceptual and theoretical arguments and empirical evidence on such topics as: (1) respondents and interviewer acceptance of new techniques, (2) effect of computer assisted interviewing on data quality, (3) consequences for survey costs and (4) centralized vs. decentralized deployment of CATI.

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“…With the advent of audio-CASI (Jobe et al 1994;Johnston and Walton 1995;O'Reilly et al 1994), new attention has been focused on self-administered questionnaires using computers, and video-CASI has been examined relative to audio-CASI. A significant implementation of CASI is the so-called tele-interview in the Netherlands, which involves the placement of computers in the homes of panel respondents for periodic completion of questionnaires by household members (see Saris 1989).…”

Section: Introductionmentioning

confidence: 99%

“…Self-administration of items by a respondent using the computer as part of a CAPI interview has been referred to by a number of names, including self-administered CAPI (Weeks 1992), video-CASI (to distinguish it from audio-CASI; O'Reilly et al 1994), or CSAQ (computerized self-administered questionnaire; Saris 1991). Despite the many terms used to describe the method, there are relatively few reports of CASI use in surveys of the general population.…”

Section: Introductionmentioning

confidence: 99%

Evaluation of a Computer-Assisted Self-Interview Component in a Computer-Assisted Personal Interview Survey

Couper¹,

Rowe²

1996

Public Opinion Quarterly

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This article examines respondent reactions to and performance on a self-administered component of a computerassisted personal interview survey on self-images, conducted in the Detroit area in 1992. Although respondents were encouraged to complete the computer-assisted self-interview items themselves, only 79 percent of those interviewed actually did so, while for 14 percent the interviewer completed the items and for the remaining 7 percent the interviewer read the questions while the respondent entered the responses. We find that the decision to self-complete the computer-assisted self-interview items is related to factors such as respondents' age, education and computer experience. This suggests that both capacity (literacy and vision) and motivation affect the choice of completion. We also find differences in substantive responses and data quality between self-completers and those who use interviewer assistance. These findings have implications for nonresponse error and data quality for self-administered components of interviews, particularly those using computer-administration.

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A technological revolution in data collection

Cited by 6 publications

References 15 publications

Mode Effects in Survey Research: a Comparison of Mail, Telephone, and Face To Face Surveys

Mode Effects in Survey Research: a Comparison of Mail, Telephone, and Face To Face Surveys

Technological Innovations in Data Collection: Acceptance, Data Quality and Costs

Evaluation of a Computer-Assisted Self-Interview Component in a Computer-Assisted Personal Interview Survey

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