A taxonomy for key performance indicators management

Domı́nguez, Elena; Pérez, Beatriz; Rubio, Ángel L.; Zapata, María A.

doi:10.1016/j.csi.2018.12.001

Cited by 41 publications

(20 citation statements)

References 50 publications

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“…This approach also considers the deployment context information adapting execution paths for every process variant. Moreover, BPFM is implemented in the ADOxx platform 3 , whereby this approach enables to guide users to make customization decisions and prevent behavioral anomalies for every process variant. Additionally, this approach has been validated considering several Public Administration scenarios through the European Project Budget Report case study endorsed by the Learn PAd Project 4 .…”

Section: Related Workmentioning

confidence: 99%

A Method for Modeling Process Performance Indicators Variability Integrated to Customizable Processes Models

Diego

Cortes-Cornax

Front

et al. 2021

Research Challenges in Information Science

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Process Performance Indicators (PPIs) are quantifiable metrics to evaluate the business process performance providing essential information for decision-making as regards to efficiency and effectiveness. Nowadays, customizable process models and PPIs are usually modeled separately, especially when dealing with PPIs variability. Likewise, modeling PPI variants with no explicit link with the related customizable process generates redundant models, making adjustment and maintenance difficult. The use of appropriate methods and tools is needed to enable the integration and support of PPIs variability in customizable process models. In this paper, we propose a method based on the Process Performance Indicator Calculation Tree (PPICT), which allows to model the PPIs variability linked to customizable processes modeled on the Business Process Feature Model (BPFM) approach. The Process Performance Indicator Calculation (PPIC) method supports PPIs variability modeling through five design stages, which concerns the PPICT design, the integration of PPICT-BMFM and the configuration of required PPIs aligned with process activities. The PPIC method is supported by a metamodel and a graphical notation. This method has been implemented in a prototype using the ADOxx platform. A partial usercentered evaluation of the PPICT use was carried out in a real utility distribution case to model PPIs variability linked to a customizable process model.

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Section: Related Workmentioning

confidence: 99%

A Method for Modeling Process Performance Indicators Variability Integrated to Customizable Processes Models

Diego

Cortes-Cornax

Front

et al. 2021

Research Challenges in Information Science

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“…The idea of KPI is to detail the strategic goals of the company to the level of an employee [12]. In evaluation practice, the following KPI dependencies are applied on: result (how many and what result produced); costs (how much resources have been spent); functioning (performance indicators of business processes); productivity (derived indicators characterizing the relationship between the result obtained and the time spent on its achievement).…”

Section: Literature Reviewmentioning

confidence: 99%

“…Going deeper into the etymology of the word "performance", two principles should be distinguishedeffectiveness and efficiency [1][2][3]. According to the ISO 9000:2015 standard, effectiveness is the degree of achievement of planned results, and efficiency is the ratio between achieved results and resources expended [4][5][6].…”

Section: Introductionmentioning

confidence: 99%

Analysis of Key Performance Indicators of Economic Development of Russian Regions

Смирнов

Semenov

Kadyshev

et al. 2020

Proceedings of the Russian Conference on Digital Economy and Knowledge Management (RuDEcK 2020)

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The subject of study is the economy of the regions of Russia. The topic of the study is the analysis of key performance indicators (KPI) of the development of the economy of the Russian regions. The aim of the work was to determine the KPI of the development of the economy of the regions of Russia, changes and opportunities for their improvement in modern conditions. The study is based on a systematic approach using statistical, comparative and logical methods of analysis. The article substantiates the relevance of the KPI assessment of the development of the economy of the regions of Russia in modern conditions. The KPI analogy is revealed for the personnel of the organization and the economy of the regions of Russia. The KPI analysis methodology is analyzed and the main dependencies and characteristics are identified as part of a unified system of balanced indicators, which establishes causal relationships between the goals of the personnel and the organization, a particular region and Russia as a whole. As a result of assessing the median and variance of the growth rate of KPI values for the development of the regional economy, as well as their standard deviations, three levels with pronounced priorities of the administrative-territorial division are revealed. The results of the study should be applied to state authorities in determining the strategic goals of economic growth and development of Russian regions, as well as in the process of choosing managerial decisions to increase the KPI values of individual regions. In modern conditions, the possibilities for increasing the KPI of the development of the economy of the Russian regions are limited by the raw material profile of the Russian economy. Stably high KPI values are demonstrated by oil and gas regions, which for the most part are regions than republics. The economic development efficiency of subsidized regions is determined by the volume of federal subsidies and subventions. Areas that do not have political independence are becoming a priority form of government and a form of increasing KPI values for the development of the economy of the Russian regions.

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“…It should be noted that in foreign countries of America and Europe, freelancing is much more developed than in Russia, due to the fact that its foundations are only being formed in the Russian economy. This stage in other foreign countries has been completed 15-20 years earlier [8][9][10][11][12][13].…”

Section: Introductionmentioning

confidence: 99%

Freelance in Modern Russian Society: Job Search Through the Internet and by Means of the Internet

Гретченко

Gretchenko

2021

SHS Web Conf.

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Freelancing is largely based on finding a job through the Internet and by means of the Internet, which allows you to open up new opportunities for the Russian economy and make structural changes to it. But the attitude of Russian society to the new form of employment is still poorly understood. At the moment in Russia, freelancing is at the stage of development and its further development depends on the attitude of the society towards this type of employment. Today, Russian society is undergoing especially important changes in connection with the pandemic, which turned out to be an unexpected test for every person, as well as for the whole society. The self-isolation regime has strongly affected the economic spheres of life, confronted companies with remote work, and people with an understanding of all the positive and negative aspects of working outside the office. The hypotheses put forward have been partially confirmed. In modern Russian society, the attitude towards the freelancers is rather neutral, but the share of positive assessments is also high. A small proportion of respondents expressed a negative attitude towards the freelancers, which indicates an overall good attitude towards freelancing. Therefore, the main goal of this article is to identify the attitude towards freelancing in modern Russian society.

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A taxonomy for key performance indicators management

Cited by 41 publications

References 50 publications

A Method for Modeling Process Performance Indicators Variability Integrated to Customizable Processes Models

A Method for Modeling Process Performance Indicators Variability Integrated to Customizable Processes Models

Analysis of Key Performance Indicators of Economic Development of Russian Regions

Freelance in Modern Russian Society: Job Search Through the Internet and by Means of the Internet

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