A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective

Prayag, Girish; Ozanne, Lucie K.

doi:10.1080/19368623.2018.1429977

Cited by 124 publications

(140 citation statements)

References 88 publications

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“…What has turned this practice into an object of controversy is the mutation caused by the emergence of digital platforms such as Airbnb, which has encouraged more actors to engage in PM-STR. Tourism studies scholars first analysed the changes in individual practices generated by this 'disruptive innovation' (Guttentag, 2015;Dredge and Gyimóthy, 2017;Prayag and Ozanne, 2018). Several practices can be subsumed under the term STR: (i) commercial STR of a full unit not normally used as a primary residence; (ii) temporary STR of a full unit while the main resident is away; and (iii) rental of a portion of a primary residence with the host present ("home-sharing").…”

Section: Pm-str and Cities: The Need To Research Politicization Frammentioning

confidence: 99%

Explaining the diversity of policy responses to platform-mediated short-term rentals in European cities: A comparison of Barcelona, Paris and Milan

2019

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Short-term rentals facilitated by online platforms (like Airbnb) have recently become an object of intense debate, leading many city governments to pass new regulations attempting to control both their proliferation and platform activities. While these policy responses vary greatly from city to city, there is little comparative research to explain this diversity. This paper employs a sociological approach to public policy analysis to compare the politicization process, collective action around, and regulation of platform-mediated short-term rentals (PM-STR) in three cities-Barcelona, Paris and Milan. They were chosen to represent most-dissimilar cases in terms of regulatory outputs, both in terms of stringency (weak in Milan, intermediate in Paris, strong in Barcelona) and choice of policy sectors (sharing economy and tourism in Milan, housing and land use in Paris, urban planning and tourism in Barcelona). Two main findings emerged from the comparison. First, the differences between regulations can be explained by the type of actors who politicized the issue in the first place and framed it within a specific policy sector, the pre-existing policy instruments traditionally used in that sector, and the distribution of competences between the city and higher tiers of government. Second, the regulations remain continuously subject to intense political mobilisation by six types of actors with clashing interests: professional STR operators, associations of hosts or 'home-sharers', the hotel industry, residents' associations or citizens' movements, 'sharing economy' advocates, and corporate platforms. Each actor constructs different narratives regarding PM-STR, claiming different types of rights in this contentious politics of regulation.

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Section: Pm-str and Cities: The Need To Research Politicization Frammentioning

confidence: 99%

Explaining the diversity of policy responses to platform-mediated short-term rentals in European cities: A comparison of Barcelona, Paris and Milan

2019

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“…Cheng and Jin [9] suggested that context, such as the general multiculturality and safety of an environment, can influence the attributes of short-term rental experiences. P2P accommodations entail a stranger-stranger transaction, which requires trust between the host and guest [15][16][17][18][19][20][21][22][23][24]. However, unlike in the Western market, interpersonal trust and safety are lower in The hospitality research includes a large body of literature investigating the attributes contributing to customers' satisfaction, quality of experience, hotel selection, and purchase intention [28][29][30][31][32].…”

Section: Introductionmentioning

confidence: 99%

Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests

Guo

Wang

2019

Sustainability

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Although China has become an emerging market in the peer-to-peer (P2P) accommodation industry, no research has been conducted to examine Chinese guests' experience with short-term rentals. This study aims to investigate major service attributes that influence Chinese guests' experiences and satisfaction with P2P accommodations by analyzing online reviews on the Xiaozhu sharing economy platform in China. Using text mining and content analysis method, the study found that Chinese guests who stayed in entire houses/apartments and private rooms frequently mentioned "host service," "cleanliness," "location and transportation," and "living environment." In addition, the guests who stayed in private rooms cared more about "security and privacy" and "value for money." Those who stayed in entire houses cared more about the facilities, with a particular focus on the aspects of the kitchen. Finally, the guests who stayed in private rooms valued social interaction with the host more and left a lower proportion of negative reviews related to "host service" than those who stayed in entire houses. This study provides a comprehensive understanding of the Chinese guests' experience.

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“…The sharing economy refers to various types of assets to be shared while accommodation sharing refers only to the spaces (rooms, flats, houses, etc.) [11,34]. For this study, we define accommodation sharing as an economic model based on sharing underutilized spaces and making them accessible online to a community, for a fee or for free, without a transfer of ownership, leading to usage optimization.…”

Section: Background Of Accommodation Sharingmentioning

confidence: 99%

“…In sharing economies, the knowledge of consumer consumption behaviour, including synergy-generating practices, determine the actions and strategies for hospitality and tourism product positioning [60][61][62]. [15,35,66,[80][81][82][83] D6: The accommodation sharing system is user-friendly and highly informative [11,60,84,85] D7: Innovative technologies and social media greatly influence the adoption of accommodation sharing [15,23,66,86] Driven by rising environmental awareness and in order to have a more sustainable society people seek ways to increase the efficient use of their resources [63,87,88].…”

Section: Drivers Of Accommodation Sharingmentioning

confidence: 99%

“…The original roots of accommodation sharing are resource efficiency, sustainability, and community building [10]. Countries and cities are becoming more proactive in terms of regulation and the harnessing of local economies [11,12]. However, there is no fully integrated strategy that can tackle all the existing challenges of accommodation sharing [13,14].…”

Section: Introductionmentioning

confidence: 99%

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Analysing Drivers and Barriers of Accommodation Sharing in Dubai Using the Grey-DEMATEL Approach

2019

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The continuous growth of the sharing economy has the potential to transform the competition in the accommodation sector. At present, research on accommodation sharing is scarce. This paper identifies drivers and barriers to accommodation sharing in Dubai. Taking into account different viewpoints of accommodation sharing professionals in Dubai and the grey-based Decision-Making Trial and Evaluation Laboratory (DEMATEL) method, this study singles out the essential drivers and barriers and examines the cause and effect connections between them. The process starts with a review of the existing accommodation sharing literature and the feedback from the industry experts to identify the drivers and barriers. Then, the elaboration of the questionnaire, data collection from five experts, data analysis with grey-based DEMATEL, and the sensitivity analysis follow. The lower costs, higher value, ease of use, wealth of available information, and contributions to the development of the local economy and residents are the most influential drivers of accommodation sharing in Dubai. The difficulties related to learning and using new technology along with insufficient or underdeveloped accommodation sharing legislation are the most critical barriers. The paper ends with implications for the stakeholders, limitations, and future directions for research on accommodation sharing.

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A systematic review of peer-to-peer (P2P) accommodation sharing research from 2010 to 2016: progress and prospects from the multi-level perspective

Cited by 124 publications

References 88 publications

Explaining the diversity of policy responses to platform-mediated short-term rentals in European cities: A comparison of Barcelona, Paris and Milan

Explaining the diversity of policy responses to platform-mediated short-term rentals in European cities: A comparison of Barcelona, Paris and Milan

Exploring the Salient Attributes of Short-Term Rental Experience: An Analysis of Online Reviews from Chinese Guests

Analysing Drivers and Barriers of Accommodation Sharing in Dubai Using the Grey-DEMATEL Approach

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