2019
DOI: 10.1109/access.2019.2925499
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A Systematic Mapping Study on the Customization Solutions of Software as a Service Applications

Abstract: Software as a Service (SaaS) is widely used and depended on by a wide range of applications. Considering this, the SaaS should capacitate itself to offer service to a large number of customers having their own specific requirements, without encountering software quality problems. Therefore, several researchers delved into the SaaS customization, and many customization solutions have been proposed. However, heretofore, no analysis or study explicitly classifies these proposals using different criteria, e.g., th… Show more

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Cited by 23 publications
(13 citation statements)
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References 123 publications
(84 reference statements)
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“…Software as a service (SaaS) [27], where the software and its related data are centrally hosted in the cloud computing environment such that the software could be provided to numerous consumers.…”
Section: Measured Servicementioning
confidence: 99%
“…Software as a service (SaaS) [27], where the software and its related data are centrally hosted in the cloud computing environment such that the software could be provided to numerous consumers.…”
Section: Measured Servicementioning
confidence: 99%
“…For search string construction, the following steps were followed [15]: (1) Selecting the keywords from the RQs. (2) Discovering the synonyms and alternate spelling systems to extend the keywords.…”
Section: Search Strategymentioning
confidence: 99%
“…Cloud services can be provided to consumers in a variety of ways, and one such service is Software as a service (SaaS) [24], where the software and its related data are centrally hosted in the cloud computing environment such that the software could be provided to numerous consumers.…”
Section: Cloud Computingmentioning
confidence: 99%