A systematic literature review and critical assessment of model-driven decision support for IT outsourcing

Rajaeian, Mohammad Mehdi; Cater-Steel, Aileen; Lane, Michael

doi:10.1016/j.dss.2017.07.002

Cited by 38 publications

(27 citation statements)

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“…SLR is one of the most effective ways of summarizing extant empirical literature and thereby formulating conclusions by employing different theoretical bases, research methods, sampling, etc. The need for and importance of literature reviews in the IT discipline has been recently highlighted because such papers provide valuable insights on prior research and provide a direction for future studies and can be used to raise academics as well as practitioners' awareness of extant research (Rajaeian et al, 2017). With this in mind, this study attempts to provide an SLR to answer aforementioned research questions.…”

Section: Rq4: What Are Promising Areas For Future Research?mentioning

confidence: 99%

“…Information technology outsourcing (ITO) is defined as handing over to a third party, management of IT assets, resources, and activities for a required result. Examples of outsourced IT activities include Information systems (IS)/ Applications development, operations, and maintenance, network and telecommunications management, help desk and end-user support, and systems planning and management (Rajaeian, Cater-Steel, & Lane, 2017). In this paper, we use ITO as a generic term that covers various ways to obtain IT resources/ services from external organizations (through, e.g., offshore outsourcing, IS development outsourcing, Business Process Outsourcing (BPO), and Cloud computing (CC)).…”

Section: Introductionmentioning

confidence: 99%

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A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Hanafizadeh

Zareravasan

2020

Journal of Global Information Management

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During the recent decades, some academic research on the subject of information technology outsourcing (ITO) decision has appeared in different outlets, which may impede the use of such resources and as a result, repetition of research by various researchers is very likely. The purpose of this paper is then to conduct a systematic literature review (SLR) pertaining to research on ITO decision. Then, this review intends to 1) classify ITO decision literature, 2) provide a list of factors affecting ITO decision, and 3) identify ITO strategies. To this end, 91 ITO articles published between 2000 and 2018 in 51 unique journals were reviewed. The results yielded three kinds of descriptive, relational, and comparative ITO decision studies. The determinants of ITO decisions are classified into technological, organizational, environmental and user adoption factors. Furthermore, the trend of studied ITO strategies in the reviewed literature is analyzed, and future sourcing varietals are proposed. Finally, some insights and future research directions are proposed based on the review results.

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Section: Rq4: What Are Promising Areas For Future Research?mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Hanafizadeh

Zareravasan

2020

Journal of Global Information Management

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“…Wang et al [7] assessed the contractors in logistics outsourcing. Rajaeian et al [8] provided a literature survey on information technology (IT) outsourcing by applying MCDM, optimization and simulation methods that support IT outsourcing decision process.…”

Section: Introductionmentioning

confidence: 99%

“…The weighted normalized value ij v Define the ideal solution, * A , and the anti-ideal solution, −A . The * A and − A are defined in terms of the weighted normalized values as shown in Eqs (8). and(9), respectively.…”

mentioning

confidence: 99%

Fuel Provider Evaluation Using a Combined Decision Aid Model

Dursun

Göker

2019

MATEC Web Conf.

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Energy is a basic need for achieving quality of life and the level of welfare. Chemical or nuclear energy are released as heat in the wake of a reaction between fuel and other substances. Heat is used for warming, cooking, or industrial processes. This paper presents an integrated multiple criteria decision making framework for fuel provider selection in food industry. Evaluation factors are named as lead time, reliability, sustainability, cost, service quality, location and warranties. To demonstrate the robustness of the application, a numerical illustration is provided by conducting a case study in food industry of Turkey.

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“…Since AHP is easy to understand by decision makers, it has been widely used in the literature and has been performed in almost all applications for multi-attribute-decision making in the last 35 years (Dağdeviren et al, 2009). AHP enables both objective and subjective opinions to be included in the decision-making process (Rajaeian et al, 2017). The calculation steps of AHP are explained below (Zeshui and Cuiping, 1999;Saaty, 2008):…”

Section: Analytical Hierarchy Process (Ahp)mentioning

confidence: 99%

Structural System Selection Using the Integration of Multi-Attribute-Decision-Making (MADM) Methods

Polat

Turkoglu

Damcı

2018

Period. Polytech. Arch.

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A structural system carries all loads acting on the building and transfers them effectively to the soil through the foundation. Since it is the essential component of a building, selecting the most appropriate structural system is one of the critical decisions in the structural design. The design team, which consists of engineers and architects, is responsible for determining the structural system that will satisfy the owner's and end user's needs as well as the legal requirements. Due to the fact that a number of compromising and conflicting criteria may affect the structural system selection process, it is a difficult task and it should be considered as a multi-attribute-decisionmaking (MADM) problem. The main objective of this study is to provide the design teams with a MADM approach that will assist them in selecting the most appropriate structural system in a more objective and systematic manner. In the proposed approach, analytic hierarchy process (AHP) is used to compute the weights of the criteria and Vise Kriterijumska Optimizacija I Kompromisno Resenje (VIKOR) is employed to rank the structural system alternatives. In order to demonstrate how the proposed can be applied in a real life problem, the structural system of a housing project in Istanbul, Turkey is selected via this approach. The findings of the model were discussed with the decision making team in the studied project and they stated that the proposed approach could be easily employed as a guideline in selecting the most appropriate structural system from the managerial viewpoint. This paper is the revised version of the paper that has been published in the proceedings of the Creative Construction Conference 2018 (Polat et al., 2018).

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A systematic literature review and critical assessment of model-driven decision support for IT outsourcing

Cited by 38 publications

References 124 publications

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

A Systematic Literature Review on IT Outsourcing Decision and Future Research Directions

Fuel Provider Evaluation Using a Combined Decision Aid Model

Structural System Selection Using the Integration of Multi-Attribute-Decision-Making (MADM) Methods

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