A Synthesized Perspective on Privacy and Transparency in the Digital Workplace

Abstract

The pandemic crisis has made the digitalization of workplaces imperative for many organizations. Besides reorganizing work, rapid advances in technologies also enhance organizational efficiency and enable remote work. Having to work completely digitally imposes unprecedented transparency on employees. A major consequence of the transparent workplace is the emergence of employees' privacy concerns. Even though the concepts of transparency and privacy are closely related, there is a research gap regarding the relationship between the two. Based on a conceptual approach and a systematic literature review, we postulate a synthesis of transparency and privacy in the digital workplace, and outline directions for future research. We discuss what makes the relationship between the two constructs doubleedged by introducing the privacy-transparency paradox. This study therefore adds to the literature on privacy and transparency in the digital workplace and forms the basis for further studies.

Investigation of Information Privacy in Employment: Fundamental Knowledge and Practical Solutions for the Human-Centered Design of Measures to Preserve the Right to Informational Self-Determination in Employment

“…The extended APCO model therefore accounts for situational and cognitive constraints that influence processing effort, as well as biases and heuristics that influence behavior [264]. In addition, current research aims to establish workplacespecific antecedents to increase the contextual appropriateness of the APCO model to the work context [265,266].…”

“…Recently, there have been attempts to use the theoretical foundations of these scales to further assess workplace-specific privacy concerns and to understand their determinants [259,265]. Similarly, the same researchers developed a theoretical model to better understand the impact of inverse and direct transparency [266].…”