A Study of Tourists’ Satisfaction in The Context of Textile-Based Tourism Destination

Suhud, Usep; Utami, Heryanti; Candra, Elena Puspita

doi:10.5171/2021.568693

Cited by 3 publications

(3 citation statements)

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“…Kepuasan adalah keinginan dari setiap pengunjung saya berkunjung kesuatu daya tarik wisata [17]. Rasa puas yang di dapatkan oleh pengunjung akan memberikan dampak positif ke depannya bagi daya tarik wisata tersebut, begitu juga sebaliknya [18].…”

Section: B Pembahasanunclassified

Pengaruh Fasilitas Wisata Terhadap Kepuasan Pengunjung di Daya Tarik Wisata Buper Guak Lago Kabupaten Lima Puluh Kota

Pratama,

Chair

2023

JKPBP

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The background of the research is that there are several phenomena regarding visitor satisfaction and complaints about existing facilities. The purpose of this study was to see the effect of tourist facilities on visitor satisfaction at Buper Guak Lago. This is associative research with a survey method. The population in this study were visitors who had visited in the last 6 months, with a sample size of 70 people. Collecting research data with an adapted questionnaire that has gone through valid and reliable tests. Data analysis using linear regression analysis. In the results of research on 70 samples, Tourist Facilities (X) as a whole 50% in the good category. Visitor Satisfaction (Y) as a whole shows a percentage of 31.4% in the good enough category. It can be concluded that the results of the regression test, simple linear number f count 26.571 with sig 0.000 <0.05 regression model, can be used. This means that the Tourist Attraction Facility variable (X) has an effect on. the visitor satisfaction variable (Y) then Ha is accepted and Ho is rejected. And the results of the coefficient of determination test obtained R square 0.281 which means that the Tourist Object Facility (X) and Visitor Satisfaction (Y) are 28.1% while 71.9% is influenced by other factors

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Section: B Pembahasanunclassified

Pengaruh Fasilitas Wisata Terhadap Kepuasan Pengunjung di Daya Tarik Wisata Buper Guak Lago Kabupaten Lima Puluh Kota

Pratama,

Chair

2023

JKPBP

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“…Componentes esenciales de los destinos como la accesibilidad, atracciones, alojamiento y facilidades juegan un papel indispensable en el proceso (Ivars-Baidal et al, 2017). Además la búsqueda de la novedad es otro de los elementos considerados en estudios previos como importante para la intención conductual de los consumidores (Suhud et al, 2021).…”

Section: Atributos Del Destinounclassified

Predicción del comportamiento del consumidor en destinos turísticos

et al. 2023

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La presente investigación tiene como objetivo proponer un modelo teórico, partiendo de la literatura previa, que incluya los antecedentes de la intención de comportamiento del consumidor hacia un destino turístico y explore las relaciones entre variables. A tal fin se utilizó un Modelo de Ecuaciones Estructurales basado en datos obtenidos mediante tres cuestionarios online, que fueron aplicados a consumidores de tres destinos turísticos. A partir del análisis factorial confirmatorio y la evaluación del modelo estructural se determinó la relación existente entre las variables observadas y variables latentes, así como el grado de sensibilidad de cada una. Los resultados permitieron corroborar las hipótesis planteadas y revelaron como antecedentes que más influyen en la intención de comportamiento futuro (1) las actitudes del consumidor, (2) los atributos del destino, (3) el rol mediador de la satisfacción y (4) el rol moderador de la personalidad. Asimismo, los hallazgos mostraron los factores que se encuentran más afectados en cada destino y los que mayor peso tienen en la intención de repitencia del consumidor. El modelo teórico presentado contribuye a la literatura existente sobre comportamiento del consumidor turístico e identifica los principales antecedentes que influyen en la intención de comportamiento hacia un destino turístico. El valor de este estudio radica en el análisis de las relaciones entre las variables latentes vinculadas a la intención de comportamiento, identificando sus antecedentes, así como variables mediadora y moderadora. Además, aporta información oportuna para la toma de decisiones estratégicas de los gestores turísticos en estos destinos.

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“…Regarding the Covid-19 pandemic's influence on tourism -usually destination managers, including hotel, shop owners and managers, who always, when planning a new season, hope to match their expectations and values to those of the tourists' ones visiting their targeted places. The managers' effort was aimed at making their clients satisfied (Suhud, Utami & Candra, 2021), but in the COVID-19 era, they were facing no expectations because of spreading lockdowns and various restrictions. To contain the spread of the virus and reduce the burden on healthcare systems, governments around the world implemented travel and public gathering restrictions, bans, lockdowns, and quarantines that have affected lately more than 90% of the global population (Gössling et al, 2020).…”

Section: Introductionmentioning

confidence: 99%

Tourism Sector in the Crisis: An Evidence of Slovak Travel Agency Satur and Tourism Industry Practitioners from New York

Li¹,

Saxunová²

2021

6th International Thematic Monograph: Modern Management Tools and Economy of Tourism Sector in Present Era

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The tourism industry together with related industries have been attracting researchers’ focus since the outbreak of the COVID-19 crisis due to the immense pandemic impact on this sector. The objective of this chapter is to analyze the overall influence of the pandemic and post-pandemic period on the global tourism sector and the related industries in Slovakia. The authors have selected the example of a Slovak travel agency and investigated its financial performance during the time of the Covid-19 crisis, which experiences an extreme decline in total revenues. Besides, the authors consider an empirical example from a tourism practitioner in New York, who behaves actively and experiences a successful exchange against the shock of the crisis. The favorable news of recovery slowly appearing was the inspiration for the scientific paper which in the end makes suggestions and formulates potential expectations of the future sustainable development of the tourism industry.

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A Study of Tourists’ Satisfaction in The Context of Textile-Based Tourism Destination

Abstract: This study examines the factors that influence the satisfaction of tourists visiting Trusmi, a centre for batik artisans and traders who has become a tourist village. Three predictors were chosen, including destination image, perceived value, and memorable tourism experience.

Cited by 3 publications

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Pengaruh Fasilitas Wisata Terhadap Kepuasan Pengunjung di Daya Tarik Wisata Buper Guak Lago Kabupaten Lima Puluh Kota

Pengaruh Fasilitas Wisata Terhadap Kepuasan Pengunjung di Daya Tarik Wisata Buper Guak Lago Kabupaten Lima Puluh Kota

Predicción del comportamiento del consumidor en destinos turísticos

Tourism Sector in the Crisis: An Evidence of Slovak Travel Agency Satur and Tourism Industry Practitioners from New York

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