A structural model of host authenticity

Zhou, Qilou; Zhou, Jie; Zhang, Honglei; Ma, Jie

doi:10.1016/j.annals.2015.08.003

Cited by 73 publications

(67 citation statements)

References 52 publications

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“…The respondents self-reported on 9-items for cultural motivation, adapted from Kolar and Žabkar (2010). The existential authenticity (6-item) and object-based authenticity (4-item) scales were developed from Zhou et al (2015). Finally, a 5-item MTE-scale was measured based on Lee (2015) (Appendix 1). …”

Section: Phase 3: Construct Validation and Reliability Assessmentmentioning

confidence: 99%

Measuring host sincerity: scale development and validation

Taheri

Gannon

Cordina

et al. 2018

IJCHM

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PurposeThe purpose of this study was to develop and validate a scale for host sincerity. Design/methodology/approachThe 10-item host sincerity scale was developed by following a multi-stage scale development procedure (Delphi technique, qualitative interviews, and surveys). FindingsThe findings reveal that host sincerity is a second-order construct with two underlying dimensions: 'sincere social interaction' and 'sincere emotional response'. By incorporating host sincerity into the consumer-based model of authenticity, the findings established significant relationships among all constructs, confirming the predictive validity of the host sincerity construct. Research limitationsData was gathered from visitors to troglodyte heritage sites (Kandovan and Cappadocia). Future studies should test the newly formed sincerity scale at other cultural destinations in order to further explore the generalisability of the scale. Further, data was gathered from tourists. Future studies should consider host sincerity from a host perspective. Practical implicationsCultural destination managers and local hosts can use this instrument as a supplementary tool in order to evaluate how sincere their hospitality offering appears to tourists. Originality/valueThis paper develops a host sincerity scale in order to explore the importance of sincere hostguest interactions, and tourists' emotional response to these interactions. It extends the consumer-based model of authenticity by drawing further attention to the importance and impact of host sincerity in stimulating memorable tourism experiences.

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Section: Phase 3: Construct Validation and Reliability Assessmentmentioning

confidence: 99%

Measuring host sincerity: scale development and validation

Taheri

Gannon

Cordina

et al. 2018

IJCHM

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show abstract

“…Zhou et al 2015 [10] The object is deemed original i.e. certified as such and is often linked to personal experiences of object authenticity.…”

Section: Lamont 2014 [31]mentioning

confidence: 99%

“…Heritage sporting event-goers could take part as active sport tourists (e.g., athletes) and passive sport tourists (e.g., fans, visitors). Both kinds of tourists could experience different authenticities, either objective or subjective authenticity, which would then arouse tourist consumption emotion and joyance [9], [10]. Residents demonstrate and experience authenticity as both inheritors and interpreters of heritage sporting events [10].…”

Section: Introductionmentioning

confidence: 99%

“…Both kinds of tourists could experience different authenticities, either objective or subjective authenticity, which would then arouse tourist consumption emotion and joyance [9], [10]. Residents demonstrate and experience authenticity as both inheritors and interpreters of heritage sporting events [10]. Therefore, authenticity is a crucial construct for cultural heritage marketing and a key factor for the success of the sustainable tourism of heritage sporting events [11].…”

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

A Tourist-Based Model of Authenticity of Heritage Sporting Events: The Case of Naadam

Tao

Wen

2018

Sustainability

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As one of the important forms of intangible cultural heritage, heritage sporting events are becoming a potential catalyst of tourism. Commodification of heritage sporting events becomes popular for local authorities to boost economic development and express cultural authenticity, given that authenticity creates genuine performances and moving tourism experiences. However, commodification of heritage is a double-edged sword. It is a dilemma to commercialize a heritage sporting event while keeping its authenticity. Therefore, this study proposes a tourist-based model of authenticity to solve this problem, in which the authenticity of heritage sporting events incorporates “cool” and “hot” factors. The model examines these factors and their impact on tourist satisfaction and loyalty using Naadam as the example. Seven hundred questionnaires were distributed at six sites located from east to west of the Inner Mongolia, China. Factor analysis shows there are two factors in cool and hot authenticity, respectively. Both factors of cool authenticity have direct impacts on hot authenticity, satisfaction, and loyalty. Though both intrapersonal and interpersonal factors of hot authenticity have direct positive impacts on tourist satisfaction, only the former affects loyalty directly. The results show the authenticity of event culture is the most important and effective authentic factor, while authentic auxiliary products—the direct expression of commodification—is indispensable for authenticity. This study is helpful for maintaining authenticity and cultural sustainability of heritage sporting events as a destination tourism attraction, given the fact that commodification and the marketing of heritage sporting events has become popular for heritage destination development.

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“…No que concerne o termo autenticidade, ainda que exista potencial para estudos empíricos sólidos (ANDRIOTIES, 2009;BUCHMANN ET AL., 2009;CHHABRA, 2009;DAUGSTAD & KIRCHENGAST, 2013;KIM & JAMAL, 2007;MCINTOSH & PRENTICE, 1999;ROBINSON & CLIFFORD, 2012;SEDMAK & MIHALIC, 2008;WILLSON et al, 2013;ZHOU, 2015;ZHU, 2012), a sua indefinição enquanto conceito danificou o seu potencial explicativo, em não pequena parte, a partir dos anos 2000, devido à influência da Filosofia Existencial nas discussões sobre autenticidade (GUERREIRO, 2017). Isto é notório na entrada Authenticity da Tourism Encyclopedia (WANG & GNOTH, 2016), onde os autores dão enfâse, precisamente, aos elementos mais filosóficos e abstratos da questão da autenticidade em detrimento de qualquer plano empírico ou material.…”

Section: Considerações Finaisunclassified

Visita Guiada à Fábrica de Antiguidades: sociologia, turismo e autenticidade

Guerreiro

Marques

2017

ABET

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Autenticidade constitui uma das palavras mais utilizadas e um dos temas mais discutidos na Sociologia do Turismo nas últimas quatro décadas. Tendo sofrido várias mudanças de sentido, o termo acompanhou a evolução dos estudos sobre turismo – desde a abordagem funcionalista à construtivista, culminando na viragem pós-moderna e fenomenológica. Ainda assim, a autenticidade enquanto conceito científico nem sempre se tem revelado suficientemente heurístico para suportar a investigação no plano empírico, mercê das influências filosóficas que o termo ainda carrega e que parecem continuar bem presentes mesmo hoje em dia, contribuindo para a sua indefinição. Este artigo faz uma análise crítica da extensa literatura que aborda o tema da autenticidade no turismo, desde as suas origens até ao presente, terminando com algumas recomendações para as suas utilizações futuras.

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A structural model of host authenticity

Cited by 73 publications

References 52 publications

Measuring host sincerity: scale development and validation

Measuring host sincerity: scale development and validation

A Tourist-Based Model of Authenticity of Heritage Sporting Events: The Case of Naadam

Visita Guiada à Fábrica de Antiguidades: sociologia, turismo e autenticidade

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