2012
DOI: 10.1007/978-3-642-30864-2_24
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A Statistical Approach to Star Rating Classification of Sentiment

Abstract: Abstract. Automated analysis of the ever-increasing amount of reviews available through the Web can enable businesses to identify why people like or dislike (aspects of) products or brands, yet to this end, a reliable indication of the intended sentiment of reviews is of crucial importance. This sentiment is typically quantified in universal star ratings, which are not always available. We propose and compare the performance of several statistical methods of automatically classifying star ratings of reviews re… Show more

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Cited by 19 publications
(19 citation statements)
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References 14 publications
(17 reference statements)
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“…On the other hand, some approaches exploit (generic) sentiment lexicons when determining the subjectivity or polarity of natural language text. Both approaches may be combined in hybrid methods as well [29].…”
Section: Sentiment Analysismentioning
confidence: 99%
See 2 more Smart Citations
“…On the other hand, some approaches exploit (generic) sentiment lexicons when determining the subjectivity or polarity of natural language text. Both approaches may be combined in hybrid methods as well [29].…”
Section: Sentiment Analysismentioning
confidence: 99%
“…The text's overall semantic orientation is then determined by aggregating (e.g., summing) the individual word scores, as retrieved from the sentiment lexicon. Hybrid approaches may realize the aggregation through a machine learning process as well [29]. In this sentiment scoring process, other aspects of content may be taken into account as well, such as negation [27,43], intensification [28], or the rhetorical roles of text segments [26,31].…”
Section: Sentiment Analysismentioning
confidence: 99%
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“…Thus, what is being discussed is not the focus of sentiment analysis, but rather the sentiment toward the topics of discussion (Hogenboom, Boon, & Frasincar, 2012).…”
Section: Sentiment Analysismentioning
confidence: 99%
“…These vectors can contain information about semantic valences (e.g., negation or intensification) [5] and parts of speech [6], and can be split into two categories: domain dependent vectors (e.g. games review, movies review) and domain independent vectors (a general list of words).…”
Section: State Of the Artmentioning
confidence: 99%