A Skills Hierarchy for Web-Based Systems Development

Hansen, Steve; Deshpande, Yogesh; Murugusan, San

doi:10.1007/3-540-45144-7_22

Cited by 5 publications

(3 citation statements)

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“…Web development projects are staffed with new kinds of systems developers recruited from areas such as marketing, graphics design, and video or film production, not to mention the end users and the specialists needed to produce and communicate content within various domains, e.g. health and law (Greenbaum & Stuedahl, 2000; Hansen et al ., 2001; Vidgen, 2002). Often these new systems developers lack basic information technology (IT) skills (Carstensen & Vogelsang, 2001).…”

Section: Web Development: Revolution or Evolutionmentioning

confidence: 99%

Persistent problems and practices in information systems development

Kautz¹,

Madsen²,

Nørbjerg³

2007

Information Systems Journal

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This paper identifies and discusses the persistent problems and development practices of information systems development (ISD). A critical examination and comparison of past times ' 'traditional' and present-day 'web-based' development shows that contemporary ISD can be seen as an accentuated evolutionrather than a revolution -of well-known challenges and solutions. On this basis, (1) diversity; (2) knowledge; and (3) structure are identified as inherent and interrelated problems, while the practices for coping with these three challenges are (a) organization and specialization; (b) constant verbal communication and negotiation; and (c) pragmatic application of certain development methods and methodical concepts. We conclude that more research on the occurrence and interaction of problems and practices at, and between, different contextual levels (e.g. the business environment, company, project, team and individual levels) is needed to understand and assess (the gap between) 'observed practice' and 'good practice' across the many types of Web and non-Web ISD projects conducted today. We outline a possible research agenda to investigate these issues. Keywords: information systems development, empirical studies of ISD practice I N T R O D U C T I O NInformation and communication technologies are rapidly evolving. Hardware processing and storage capacities have been increasing at tremendous rates and computer-based devices and applications are spreading into nearly every human life sphere. The tools, techniques and processes used for producing information systems (IS) are undergoing profound changes as well. High-level languages and program generators have replaced machine languages. Similarly, ad hoc approaches to information systems development (ISD) have been replaced by development methods supported by powerful CASE tools, and new systems are now rarely built from scratch, but based on standard software packages or assembled from module libraries.Unsurprisingly, these changes are accompanied by frequent claims about their fundamental and paradigmatic nature. Already in the mid-1960s, early third-generation languages such as K Kautz et al.

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Section: Web Development: Revolution or Evolutionmentioning

confidence: 99%

Persistent problems and practices in information systems development

Kautz¹,

Madsen²,

Nørbjerg³

2007

Information Systems Journal

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“…Content generation, and hence its update and maintenance, will necessarily vary across organisations and applications. The allocation of responsibilities for content may be carried out by human resources (as job descriptions) or other, general management units 40 . Nevertheless, it is imperative that Web developers detail how content maintenance should be carried out and, more importantly, influence the relevant policies.…”

Section: Maintenancementioning

confidence: 99%

Web Engineering

White¹

2003

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Web Engineering is the application of systematic, disciplined and quantifiable approaches to development, operation, and maintenance of Web-based applications. It is both a pro-active approach and a growing collection of theoretical and empirical research in Web application development. This paper gives an overview of Web Engineering by addressing the questions: a) why is it needed? b) what is its domain of operation? c) how does it help and what should it do to improve Web application development? and d) how should it be incorporated in education and training? The paper discusses the significant differences that exist between Web applications and conventional software, the taxonomy of Web applications, the progress made so far and the research issues and experience of creating a specialisation at the master's level. The paper reaches a conclusion that Web Engineering at this stage is a moving target since Web technologies are constantly evolving, making new types of applications possible, which in turn may require innovations in how they are built, deployed and maintained.

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“…[16] along with the issue of whether they should be internal or outsourced. • Measurement of performance, quality and risk metrics of applications [9] • Risk analysis of the web systems • Conforming to "usability" and what this means in the context of the web system(s) [14], [4] • Establishment and operation of "help" or call centres to handle high volume user enquiries or problems •…”

Section: Administration/management Issuesmentioning

confidence: 99%

Web information systems

Hansen

2002

Proceedings of the 14th International Conference on Software Engineering and Knowledge Engineering

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With the increasing use of web interfaces across organisations' corporate and supporting applications, has come a dramatic increase in the number of users in the resulting systems. Along with this trend to connect more and more of an organization's staff and clients together via web interfaces, has been the rise of user-centric design models which place user requirements higher on the priorities list in system design and also places user satisfaction as a major performance and quality indicator. In addition, the use of the web in capturing and making use of knowledge management ideas, especially with the help of collaborative tools is being experimented with and implemented in many organisations. This paper presents and discusses both a modelling of these changes and the effects on web application and systems development.

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A Skills Hierarchy for Web-Based Systems Development

Cited by 5 publications

References 1 publication

Persistent problems and practices in information systems development

Persistent problems and practices in information systems development

Web Engineering

Web information systems

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