A Robotic Device to Enhance Nursing Home Provider Telepresence During and After the COVID-19 Pandemic

Manley, Natalie; Boron, Julie Blaskewicz; Shade, Marcia; Jain, Isha H.; Kim, Jungyoon; Chirackal, Robin S.; Byers, Mandy L.; Bishop, Karina Isabel; Ashraf, Muhammad Salman; Tyner, Laura K.; Stream, Sarah E.; Potter, Jane

doi:10.1016/j.jamda.2021.11.013

Cited by 8 publications

(4 citation statements)

References 11 publications

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“…The specific facilitators and barriers identified align well with those referenced in related research. On the one hand, robot usage was facilitated by making the robot being easy to implement, which decreased staff’s involvement in setting up resident-family communications [ 12 ], and allowing staff and families to jointly work towards resident well-being [ 39 ]. On the other hand, staff in our study agreed with others who suggest that the robots’ audio may present challenges to some users [ 39 , 40 ].…”

Section: Discussionmentioning

confidence: 99%

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Working with a robot in hospital and long-term care homes: staff experience

Ren,

Wong,

Wong

et al. 2024

BMC Nurs

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Although there is a growing literature on the use of telepresence robots in institutional dementia care settings, limited research focused on the perspectives of frontline staff members who deliver dementia care. Our objective was to understand staff perspectives on using telepresence robots to support residents with dementia and their families. Guided by the Consolidated Framework for Implementation Research, we conducted four focus groups and 11 semi-structured interviews across four long-term care (LTC) homes and one hospital in Canada. We included 22 interdisciplinary staff members (e.g., registered nurses, social workers, occupational therapists, recreational therapists) to understand their experiences with telepresence robots. Thematic analysis identified three key themes: 1) Staff Training and Support; 2) Robot Features; 3) Environmental dynamics for Implementation. Our results underscore the imperative of structural support at micro-, meso- and macro-levels for staff in dementia care settings to effectively implement technology. This study contributes to future research and practice by elucidating factors facilitating staff involvement in technology research, integrating staff voices into technology implementation planning, and devising strategies to provide structural support to staff, care teams, and care homes.

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Section: Discussionmentioning

confidence: 99%

“…Manley et al [ 12 ] explored the use of telepresence robots in post-acute and LTC medicine by surveying staff. Staff had positive views towards telepresence robots, such as finding the robots in question easy to use and as saving them time on appointments through telemedicine visits.…”

Section: Introductionmentioning

confidence: 99%

Working with a robot in hospital and long-term care homes: staff experience

Ren,

Wong,

Wong

et al. 2024

BMC Nurs

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“…Since the beginning of the COVID-19 health crisis, different stakeholders have shown an increasing interest in innovative remote communication solutions and TRs [25][26][27][28][29][30][31][32][33][34][35][36][37][38]. However, thus far, there is limited available evidence concerning the implementation and usefulness of TRs in a home-dwelling OA population.…”

Section: Trs: a Solution That Has Not Been Thoroughly Studied For Sen...mentioning

confidence: 99%

Telepresence Robot Intervention to Reduce Loneliness and Social Isolation in Older Adults Living at Home (Project DOMIROB): Protocol for a Clinical Nonrandomized Study

Isabet

Rigaud

et al. 2022

JMIR Res Protoc

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Background There is a growing prevalence of loneliness and social isolation among older adults (OAs). These problems are often associated with depressive states, cognitive decline, sleep disorders, addictions, and increased mortality. To limit loneliness and social isolation in OAs, some authors recommend the use of new communication technologies to maintain a social link with family members as well as with health and social care professionals. Among these communication tools, telepresence robots (TRs) seem to be a promising solution. These robots offer users the possibility of making video calls with their relatives, social workers, and health care professionals, to maintain social contact and access to support services while living at home. Nevertheless, TRs have been relatively unstudied in real-life environments. Objective The main objective of this study is to measure the impact of a 12-week intervention using a TR on the feeling of loneliness and on social isolation of OAs living at home. Its secondary objective is to establish recommendations for the implementation of TRs in the studied context. Methods A nonrandomized study will be conducted among 60 OAs living at home who will participate in the study for 24 weeks. During this period, they will host a TR for 12 weeks to use it in their home. After the end of the intervention a 12-week follow-up ensues. In total, 4 evaluations will be performed over the entire experimental phase for each participant at weeks 0, 6, 12, and 24. A multidimensional assessment of the impact of the robot will be performed using a multimethod approach including standardized scales and a semistructured interview. This assessment will also help to identify the ergonomic aspects that influence the robot’s usability and acceptability among OAs. Results Data collection started in September 2020 and is expected to be completed in early 2023. In August 2022, 56 participants were recruited for the study. Data analysis will take place between August 2022 and is expected to be completed in early 2023. Conclusions The DOMIROB study will provide new knowledge on the impact of social TRs in OAs living at home. The results will make it possible to suggest technological, ethical, and organizational recommendations for the use and implementation of TRs for OAs in real-life settings. Trial Registration ClinicalTrials.gov NCT04767100; https://clinicaltrials.gov/ct2/show/NCT04767100 International Registered Report Identifier (IRRID) DERR1-10.2196/40528

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“…Manley et al [12] explored the use of telepresence robots in post-acute and LTC medicine by surveying staff. Staff had positive views towards telepresence robots, such as nding the robots in question easy to use and as saving them time on appointments through telemedicine visits.…”

Section: Introductionmentioning

confidence: 99%

Working with a Robot in Hospital and Long-Term Care Homes : Staff experience

Ren,

Wong,

Wong

et al. 2024

Preprint

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Although there is a growing literature on the use of telepresence robots in institutional dementia care settings, limited research focused on the perspectives of frontline staff members who deliver dementia care. Our objective was to understand staff perspectives on using telepresence robots to support residents with dementia and their families. Guided by the Consolidated Framework for Implementation Research, we conducted four focus groups and 11 semi-structured interviews across four long-term care (LTC) homes and one hospital in Canada. We included 21 interdisciplinary staff members (e.g., registered nurses, social workers, occupational therapists, recreational therapists) to understand their experiences with telepresence robots. Thematic analysis identified three key themes: 1) Staff Training and Support; 2) Robot Features; 3) Environmental dynamics for Implementation. Our results underscore the imperative of structural support at micro-, meso- and macro-levels for staff in dementia care settings to effectively implement technology. This study contributes to future research and practice by elucidating factors facilitating staff involvement in technology research, integrating staff voices into technology implementation planning, and devising strategies to provide structural support to staff, care teams, and care homes.

show abstract

A Robotic Device to Enhance Nursing Home Provider Telepresence During and After the COVID-19 Pandemic

Cited by 8 publications

References 11 publications

Working with a robot in hospital and long-term care homes: staff experience

Working with a robot in hospital and long-term care homes: staff experience

Telepresence Robot Intervention to Reduce Loneliness and Social Isolation in Older Adults Living at Home (Project DOMIROB): Protocol for a Clinical Nonrandomized Study

Working with a Robot in Hospital and Long-Term Care Homes : Staff experience

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