A Review of the Healthcare-Management (Modeling) Literature Published in <i>Manufacturing &amp; Service Operations Management</i>

We reviewed research papers related to pandemics/epidemics (disease outbreaks of a global/regional scope) published in major operations management, operations research, and management science journals through the end of 2019. We evaluate and categorize these papers. We study research trends, explore research gaps, and provide directions for more efficient and effective research in the future. In addition, our recommendations include the lessons learned from the ongoing pandemic, COVID-19. We discuss papers in the following categories: (a) warning signals/surveillance, (b) disease propagation leading to pandemic conditions, (c) mitigation, (d) vaccines and therapeutics development, (e) resource management, (f) supply chain configuration, (g) decision support systems for managing pandemics/epidemics, and (h) risk assessment.

Section: Future Research Opportunitiesmentioning

confidence: 99%

Section: F Analytical Techniquesmentioning

confidence: 99%

OM Forum—Pandemics/Epidemics: Challenges and Opportunities for Operations Management Research

Gupta

Starr

Farahani

et al. 2022

“…Our goal, in other words, is to provide a primer on SC thinking in healthcare. We therefore do not present a detailed literature review; we refer readers to Keskinocak and Savva (2019) and KC et al (2019) for thorough reviews of the healthcare operations literature from a modeling point of view and an empirical point of view, respectively.…”

Section: Supply Chain Thinking: Exemplarsmentioning

confidence: 99%

OM Forum—Supply Chain Thinking in Healthcare: Lessons and Outlooks

Betcheva

Erhun

Jiang

2021

Problem definition: The lessons learned over decades of supply chain management provide an opportunity for stakeholders in complex systems, such as healthcare, to understand, evaluate, and improve their complicated and often inefficient ecosystems. Academic/practical relevance: The complexity in managing healthcare supply chains offers opportunities for important and impactful research avenues in key supply chain management areas such as coordination and integration (e.g., new care models), mass customization (e.g., the rise in precision medicine), and incentives (e.g., emerging reimbursement schemes), which might, in turn, provide insights relevant to traditional supply chains. We also put forward new perspectives for practice and possible research directions for the supply chain management community. Methodology: We provide a primer on supply chain thinking in healthcare, with a focus on healthcare delivery, by following a framework that is customer focused, systems based, and strategically orientated and that simultaneously considers clinical, operational, and financial dimensions. Our goal is to offer an understanding of how concepts and strategies in supply chain management can be applied and tailored to healthcare by considering the sector’s unique challenges and opportunities. Results: After identifying key healthcare stakeholders and their interactions, we discuss the main challenges facing healthcare services from a supply chain perspective and provide examples of how various supply chain strategies are being and can be used in healthcare. Managerial implications: By using supply chain thinking, healthcare organizations can decrease costs and improve the quality of care by uncovering, quantifying, and addressing inefficiencies.

“…With increased availability of data, we also call for more research in important application domains, such as healthcare, retail, cloud computing, and so forth. Within this special issue, KC et al (2019) and Keskinocak and Savva (2019) provide an excellent discussion on the recent surge and future prospects of research in healthcare operations. Donohue and Schultz (2019) provide a glimpse of behavioral research recently explored in both healthcare and retail operations along with ideas for future studies.…”

Section: Firm Perspectivementioning

confidence: 99%

Behavioral Operations: Past, Present, and Future

Donohue

Özer

Zheng

2020

114

Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was relatively small and dispersed. Manufacturing & Service Operations Management has played an integral role in the field's development since then through its openness to new research questions and methodologies. In this article, we reflect on the research goals pursued in behavioral operations as well as the operational contexts explored. We also share thoughts on promising areas for future research.