A review of social media-based public opinion analyses: Challenges and recommendations

From Heroes to Scoundrels: Exploring the effects of online campaigns celebrating frontline workers on COVID-19 outcomes

“…With more and more people accessing and sharing risk information online [ 35 , 36 ], social media increased the complexity of implementing healthcare protocols. As a result, users concluded that they needed to deal with trusting, processing, and distributing information from a variety of sources, with many channels communicating conflicting messages about the COVID-19 risk [ 26 ].…”

Public opinion evolution in social networks based on latent Dirichlet allocation and sentiment analysis

“…In recent years, with the rapid expansion of the Internet, social network platforms are becoming a gathering place for topic discussion and opinion diffusion [1], which plays a dual role in social order and national governance [2], and also brings challenges to the governance of educational public opinion. In recent years, negative public opinions on topics such as educational equity and teacher ethics have emerged in an endless stream.…”

Interactive engagement through travel and tourism social media groups: A social facilitation theory perspective

“…At the same time, they can use them to engage in two-way conversations with their followers, who may be consumers and prospects. Therefore, social media subscribers are expected to dedicate their time to look after their account, to disseminate promotional content and to respond to online users in a timely manner ( [4], [5], [6]). The utilization of SNSs has radically influenced the style of online communications and has altered the relationships among marketplace stakeholders, between the businesses and their consumers as well as among customers and prospects.…”