A Review of Product-service System Design Methodologies

Richter, Alexander; Glaser, Patrice; Kölmel, Bernhard; Waidelich, Lukas; Bulander, Rebecca

doi:10.5220/0007917201150126

Cited by 6 publications

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“…In order to design these advanced services, one of the key design elements is to equip the design team members (design practitioners) -or internal stakeholders of a company that seeks advanced service designs -with proper design skills (e.g., skills in market research or prototyping) 9 . This is important because design skills affect the key performance indicators in design work 4,10 and help designers to understand their short-term functioning and long-term work development, enhancing the sustainable development of a company 11 .…”

Section: Background and Summarymentioning

confidence: 99%

“…This is important because design skills affect the key performance indicators in design work 4,10 and help designers to understand their short-term functioning and long-term work development, enhancing the sustainable development of a company 11 . However, there are few research studies that identify which specific design skills are required by design teams 9,12 . To advance research in this area, a dataset was generated to answer the primary research question:…”

Section: Background and Summarymentioning

confidence: 99%

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Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation

et al. 2022

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This article presents a dataset of service design skills which service design experts value as important requirements for design team members. Purposive sampling and a chain referral approach were used to recruit appropriate experts to conduct questionnaire-based research. Using the analytical hierarchy process (AHP), pairwise skills-rating questionnaires were designed to elicit the experts’ responses. The resulting dataset was processed using AHP algorithms programmed in R programming language. The transparent data and available codes of the research may be reused by design practitioners and researchers for replication and further analysis. This paper offers a reproduceable research process and associated dataset for conducting multiple-criteria decision analysis with expert purposive sampling.

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Section: Background and Summarymentioning

confidence: 99%

Section: Background and Summarymentioning

confidence: 99%

Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation

et al. 2022

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“…Con el objetivo de disminuir/eliminar los riesgos al fracaso en los modelos de negocio aplicados en servicios y productos, se han creado metodologías que han mostrado el proceso para el desarrollo de una unidad económica (Richter et al, 2019).…”

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Modelos de negocio y su influencia en el sector de servicios. Revisión de literatura

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Sánchez-Galván

Bautista-Santos

et al. 2022

EDU

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Los modelos de negocio son herramientas las cuales han contribuido en la planeación de estrategias y en el proceso de innovación del mercado. El presente artículo plantea una revisión literaria de 40 artículos enfocados en la implementación de los modelos de negocios aplicados al sector servicios en el período 2016-2021, para lo cual se recolectaron artículos de alto impacto en el buscador de Google Académico. Los modelos de negocios se han concentrado en analizar la toma de decisiones y las herramientas usadas para el desarrollo de una unidad económica. Se encontraron cuatro metodologías de modelos de negocio: sostenible, canvas, circular y Lean startup, los cuales se distribuyeron en 8 aportaciones: soluciones innovadoras para la industria, nuevos sistemas de producto-servicio, nueva idea de negocio, modelos de negocio con perspectiva sostenible, investigación de marketing y emprendimiento, introducción al mercado, administración de un negocio y simulación.

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