A Review of Management and Importance of E-Commerce Implementation in Service Delivery of Private Express Enterprises of China

Abstract

Express delivery is the growing industry that provides the means to facilitate people across the world by shipping goods and documents from one place to another. The profitability of sole companies is based on price, quality, reliability, and services. However, the impact of corporate value capture strategies on the overall sustainability of the value creation process is rarely discussed in the existing literature. This review article is aimed to develop a model to relate the effectiveness and efficiency of managerial processes with the quality of service delivery, employment, and customer retention. Extensive literature review establishes that Advancement in E-commerce Infrastructure strengthens the relationship of good management and customer retention. The present article further explains the mediation of automation in supply chain management in our model. This article has a theoretical contribution to the extant literature on e-commerce and supply chain management along with practical implication for taking care of contemporary techniques to automate the processes for success in Private Express Enterprise business, particularly for the managers, responsible for corporate performance.

Understanding corporate social responsibility with cross‐cultural differences: A deeper look at religiosity

“…With the large social capital, firms earn the greater level of trust of stakeholders that help in valuation and profitability. This supports the consideration of CSR prior to the implementation of technology and e-commerce in emerging industries (Farooq, Fu, Hao, Jonathan, & Zhang, 2019). Social capital includes social networks, their reciprocities, and the value businesses gain from them (Sen & Cowley, 2013).…”

“…Cultural and environmental understanding through social networks and political capital ties , which have been significantly strengthened with the usage of social media, may perform a key role in the relationship of usage and realization of CSR (Hao, Farooq, & Sun, 2018). This supports the consideration of CSR prior to the implementation of technology and e-commerce in emerging industries (Farooq, Fu, Hao, Jonathan, & Zhang, 2019).…”

Innovation Mode and Optimization Strategy of B2C E-Commerce Logistics Distribution under Big Data

“…According to the Ministry of Commerce of the People's Republic of China, the e-commerce transaction volume has reached 4.48 trillion USD in 2018, which increased 8.5% year-on-year, the online sales reached 1.28 trillion USD, which increased 23.9% year-on-year [4][5][6][7]. The business volume of national logistics companies has reached 507.1 billion pieces, which increased 26.6% year-on-year. People employed in the e-commerce has reached 47 million, which increased 10.6% year-on-year.…”

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CSR and societal change in international financial markets of Africa

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