A Retrospective Analysis of the Role of Soft Factors in Digitalization Projects: Based on a Case Study in a Public Health Organization in Trondheim-Norway

Ngereja, Bertha Joseph; Hussein, Bassam; Hafseld, Kristin Helene Jorgensen; Wolff, Carsten

doi:10.1109/e-tems46250.2020.9111790

Cited by 6 publications

(4 citation statements)

References 20 publications

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“…Larjovuori et al [23] discuss the role of leadership and employees' well-being in organizations' digitalization processes. Ngereja et al [20] show the interrelations between various soft factors. Existing literature investigates either the role of specific soft factors or the relationship between several soft factors in the context of digitalization projects, such as the role of a digital leader [61], leadership and employee well-being [23], and culture [55], on digitalization projects' outcome.…”

Section: Soft Factors Facilitating the Success Of Digitalization Proj...mentioning

confidence: 99%

“…Digitalization has attracted researchers' attention leading to research development on the topic. Such research include, for instance, barriers [10,11], success factors [12,13], impact and benefits [14], complexity [15], competences [16], soft skills [17,18] and soft factors [19][20][21]. Existing research has focused on several dimensions of DT (i.e., people, technology, and processes), leading to generalization of factors making it challenging to understand and address explicitly the factors in the people dimension.…”

Section: Introductionmentioning

confidence: 99%

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A comparison of soft factors in the implementation and adoption of digitalization projects: a systematic literature review

Ngereja,

Hussein,

Wolff

2024

IJISPM

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This study expounds existing literature on digitalization projects taking a one-dimensional view on people at organizational, project and individual levels. Through a systematic literature review, we highlight and contrast the impact of soft factors on the implementation and adoption of digitalization projects. Four core enablers were identified and contrasted at different organizational levels in an integrated framework for successful implementation and adoption of digitalization projects. Findings indicate that both adoption and implementation of digitalization projects have similar core enablers at organizational level, significantly different actions that need to be taken at project level and slightly different characteristics at individual level. Moreover, eight critical soft factors were identified for successful implementation and adoption of digitalization projects. The findings provide valuable insights to practitioners and enable controlling the highest value factors to increase the success rate of digitalization projects and to identify the core elements that need attention at various organizational levels. To the best of our knowledge, this is the first systematic literature review that expounds the extent of knowledge available on success factors within the context of digitalization projects taking the single dimensional focus on people at different organizational levels.

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Section: Soft Factors Facilitating the Success Of Digitalization Proj...mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

A comparison of soft factors in the implementation and adoption of digitalization projects: a systematic literature review

Ngereja,

Hussein,

Wolff

2024

IJISPM

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“…The organizational culture achieves digital excellence through the new technological capacities and changes undertaken to enable innovation, a new way of thinking, and the possibility of people venturing into new challenges with leadership support (Ngereja et al, 2020). Professionals who work with multiple PM frameworks to meet technological change projects are perceived as adaptable individuals with specific skills to work in high-performance teams, combining their talents to create innovative jobs (Demirkan & Spohrer, 2018).…”

Section: Competenciesmentioning

confidence: 99%

The relationship between project management and digital transformation: Systematic literature review

Gonçalves

Penha

Silva

et al. 2023

RAM, Rev. Adm. Mackenzie

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Purpose: This article aims to investigate the relationship between project management (PM) and digital transformation (DT) in organizations. Originality/value: This article contributes to expanding the knowledge of the relationship between PM and DT, indicating that PM and its different approaches are used strategically to enable DT implementation in organizations. In addition, it is evidenced that DT demands individuals with technical and behavioral competencies to work in innovative and rapid organizational, cultural, and technological contexts arising from adopting new digital technologies. Design/methodology/approach: The research is characterized as exploratory with a qualitative approach. The methodology adopted was the systematic literature review and sought to understand the relationship and convergence between PM and DT. The research was carried out broadly, and the articles were selected on the Web of Science, Scopus, and Google Scholar bases, forming the analysis corpus with 104 articles published from 2015 to 2020. Findings: The results converged in the composition of four factors: competencies; strategy; digital technologies; and portfolio, programs, and projects, demonstrating the evolutionary and adaptive capacity of PM to support major changes such as DT.

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“…¼ agility in operations [2]. This poses a major issue since many public organizations are of a small size class and thus have limited human and other slack resources to engage in such future-oriented projects [3].…”

mentioning

confidence: 99%

Concluding Remarks and Final Thoughts on Digital Transformation

Mikalef

Parmiggiani

2022

Digital Transformation in Norwegian Enterprises

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While we have accumulated much knowledge over the past decades about how organizations engage in digital transformation, future developments are likely to make a lot of this knowledge at least partially obsolete. New forms of working and organizing, along with an increased collaboration between human and machine, are likely to give rise to new forms of digital transformation, novel practices and approaches, and significantly different strategies. Nevertheless, such changes are likely to be gradual. This is due to the fact that emerging technologies require time to mature and to be assimilated in organizational processes. In this concluding chapter, we lay out some final thoughts about digital transformation, as well as how it will likely unfold in Norwegian organizations.

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A Retrospective Analysis of the Role of Soft Factors in Digitalization Projects: Based on a Case Study in a Public Health Organization in Trondheim-Norway

Cited by 6 publications

References 20 publications

A comparison of soft factors in the implementation and adoption of digitalization projects: a systematic literature review

A comparison of soft factors in the implementation and adoption of digitalization projects: a systematic literature review

The relationship between project management and digital transformation: Systematic literature review

Concluding Remarks and Final Thoughts on Digital Transformation

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