“…Site quality consists of information quality (Idoughi & Abdelhakim, 2018;Sorongan & Hidayati, 2020;Verkijika & De Wet, 2018b), system quality (Al-Sulami & Hashim, 2018;Idoughi & Abdelhakim, 2018;Sorongan & Hidayati, 2020), service quality (Al-Sulami & Hashim, 2018;Idoughi & Abdelhakim, 2018;Sigwejo & Pather, 2016;Sorongan & Hidayati, 2020;Verkijika & De Wet, 2018b), perceived usefulness (Idoughi & Abdelhakim, 2018;Khrais et al, 2019;Naswir et al, 2019), ease to use (Khrais et al, 2019;Rasyid & Alfina, 2017;Sarasati & Madyatmadja, 2020), accessibility (Alsaeed et al, 2021;Rihandoyo, 2018;Serra et al, 2015;Verkijika & De Wet, 2018a, 2018b, security and privacy (Rasyid & Alfina, 2017;Verkijika & De Wet, 2018b;Ziemba et al, 2014), design (Bournaris, 2020;Rasyid & Alfina, 2017), and content (Bournaris, 2020;Sorongan & Hidayati, 2020). These factors-information quality, system quality, service quality, perceived usefulness, ease to use, security and privacy, effectiveness, design, and content-are defined in the and content are related to UI elements as a way for users to interact and communicate with computers in devices, applications, or websites.…”