A quantitative review of healthcare professionals' questions to a local immunization advice service: 4299 enquiries from 3 years

Abstract

The content of enquiries to VACCSline is broad, confirming the need for immunizers to have a wide knowledge base and access to specialist advice to assist with complex scenarios. Systematic data capture provided intelligence to guide training and materials to support immunizers. A wider networked application of this approach could improve support for immunizers.

Vaccination in everyday life: experiences indicate Permanent Education

“…The main questions of the professionals were about the intervals, administration, contraindication and errors of vaccination, and the doubts consulted increased when there were changes in the immunobiological ones, as when a new vaccine was introduced. 12 Thus, it is a necessary challenge to introduce PE to professionals who work in the vaccination room, since changes in immunization are frequent. [12][13][14][15] It is also considered the innovation and the technological improvement, as well as the daily situations of the work in health and the particularities that come from the work in team that demand a permanent process of education of the professionals, 16 including those who work in the vaccination room.…”

“…12 Thus, it is a necessary challenge to introduce PE to professionals who work in the vaccination room, since changes in immunization are frequent. [12][13][14][15] It is also considered the innovation and the technological improvement, as well as the daily situations of the work in health and the particularities that come from the work in team that demand a permanent process of education of the professionals, 16 including those who work in the vaccination room. A strategy for coping with the problems and difficulties experienced in the daily work in the vaccination room and promoting knowledge is to incorporate PE.…”